Spring Grove House - Safari Venues Assistant

Spring Grove House - Safari Venues Assistant

19 February 2025

Hours: Up to 37.5, dependent upon the needs of the business

About the Role

West Midland Safari Park is currently recruiting for the position of Venues Assistant to work across our onsite venues, the prestigious Spring Grove House, impressive Treetops Pavilion, and unique Cellarz. This exciting role covers a wide range of tasks, including receiving guests, set up and breakdown of all events, table service, setting out table plans, dance floor assembly, cutlery, crockery, linen preparation, and layout. As a Venues Assistant, you will help to ensure that our guests’ expectations are met or exceeded, creating a memorable experience.

About You

The ideal candidate will have a 'can do' attitude and will be willing to work well as part of a team, maintaining a professional attitude at all times to deliver outstanding customer service. You will need to be flexible in your approach to work outside of standard business hours, including weekends, evenings, late nights, and bank holidays.

Benefits

• WMSP Annual Pass which gives you and your family and friends free admission and theme park wristbands, and free entry to our sister site Drayton Manor Park.
• 35% Discount in our retail and catering outlets and off park special events.
• 24 Hour access to an online doctor and access to online prescriptions.
• Counselling access.
• Free onsite parking.

About Us

We are an award-winning visitor attraction located in Worcestershire in the heart of England. It is home to some of the world’s most beautiful and critically endangered species, with a four-mile safari drive-through, walk-through Discovery Trail, African Village, and Lemur Woods, as well as beautiful walking trails, allowing guests to experience up-close encounters with hundreds of exotic animals.

Guests can also choose from a wide range of catering and retail outlets, as well as enjoying a large amusement area with over 25 rides and attractions providing the ideal venue for family days out. In 2021, the Park introduced Safari Lodges – luxury accommodation allowing guests to stay overnight for the first time. Guests can wake up to incredible sights of elephants, giraffe, rhino, and red panda, or sleep just a ‘whisker’ away from lions, tigers, and cheetahs.

In addition, the park is home to three incredible venues – Spring Grove House, Treetops Pavilion, and Cellarz, which play host to weddings, corporate events, and social celebrations.

Our Mission

Our mission is to bring people together to create unique wildlife experiences that exhilarate, educate, and leave memories to last a lifetime. Our 200-acre site allows us to do just that, whether you’re a day guest, wedding guest, or overnight guest! We create experiences unlike any other, attracting visitors from across the Midlands and beyond.

Our brand and our team members live by our core values. We’re passionate and work with a sense of togetherness, always striving to be progressive, with preservation at the heart of everything we do, all while creating unforgettable experiences. Through these principles, we aspire to achieve our vision: to be the number one UK wildlife attraction through the creation of immersive animal habitats and unique visitor experiences.