Specialist Nurse/OT /Physiotherapist - Discharge Coordination

Chelsea and Westminster Hospital NHS Foundation Trust

Deputise in the absence of the Hospital Discharge Lead.

Support the Hospital Discharge Lead in the development and implementation of Trust Discharge Process and Policy.

Be responsible for the operational management and service delivery processes within the discharge team, including line management of the discharge administrators and Team Administrator, managing and monitoring resources within a defined budget, and contributing to the corporate agenda.

Lead and promote a quality service using research and evidence-based practice, including setting and monitoring clinical standards relating to discharge.

Act as the clinical lead within the team on the management of simple and complex discharge processes in collaboration with all members of the multidisciplinary team, patients, carers, legal representatives, and the capacity management team.

Support the maximisation of patient flow throughout for emergency and elective activity.

Actively facilitate reduction in length of stay.

Improve the patients' experience and outcomes in relation to the discharge process.

This job description may be subject to change according to the varying needs of the service. Such changes will be made after discussion between the post holder and their manager.

Main duties of the job

In liaison with ward staff, community, social services, and other healthcare colleagues, facilitate timely, appropriate, and safe discharge of patients.

Work as part of the hospital-based discharge team to ensure standards relating to discharge practice are evidence-based (in accordance with the HCPC/NMC Code of Professional Conduct and The Trust's Discharge Policy).

Support the clinical continuing care team in the provision of assessment, so that discharge is not delayed for patients who require a checklist and full decision tool for ongoing care in the community.

Develop and maintain own competence in agreed basic and advanced clinical skills relating to discharge processes.

Empower ward staff to work closely with social care teams in support of the implementation of the Reimbursement Policy (DOH 2004), ensuring social services referrals (e.g., section 2 and 5's) are sent in a timely manner in order that the Trust can be reimbursed for any delays.

Deputise for Hospital Discharge Lead in their absence.

About us

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.

The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites.

Job responsibilities

Please see job description.

In liaison with ward staff, community, social services, and other healthcare colleagues, facilitate timely, appropriate, and safe discharge of patients.

Person Specification

• Knowledge of discharge planning
• Line management of junior staff
• Knowledge of Fast track processes

Interview

• Experience working as a band 6

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.