Special Agent-Cyber Crime Investigation

TN United Kingdom; London; On-site; GBP 35,000 - 65,000; Full time

Job description

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Client:

AMEX

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

9957184a86d9

Job Views:

3

Posted:

18.04.2025

Expiry Date:

02.06.2025

Job Description:

You Lead the Way. Weve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, youll be recognized for your contributions, leadership, and impact. Every colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

• Conduct internal and external investigations of financial fraud, particularly significant and/or complex cases by reviewing assigned investigative requests to determine areas requiring further study.
• Data-driven investigations; gathering and analyzing documentary evidence; coordinating with local law enforcement as appropriate.
• Conduct field interviews to obtain witness corroboration and to prove/disprove fraud.
• Demonstrate expertise in developing scripts to identify crime patterns and enrich large volumes of data for investigative support and consultative services to law enforcement.
• Rapidly respond to and investigate computer and cyber-related crimes, frauds, threats, and risks to enhance business continuity and to suppress risks and losses.
• Prepare well-documented investigative reports for presentation to prosecutors, including testifying in court as necessary.
• Establish, develop, and maintain strong relationships within the law enforcement community and other government agencies.
• Contribute to the reduction and control of card/merchant fraud losses by presenting fraud prevention seminars and workshops.
• Support the Director of Cyber Investigations with specific taskings related to cyber threat partnerships and investigations.
• Maintain strong inter-personal skills to establish credibility and productive relationships with the law enforcement community, service establishments, and colleagues at American Express.
• Be on call 24/7 and be within commuting distance to the London office to address emergencies.

Minimum Qualifications

• Previous job experience is required. Ideal candidates will have significant years of experience in law enforcement and/or investigative work.
• Strong knowledge of computers, operating systems, and understanding of SQL.
• Bachelor's or other 4-year degree is a plus, preferably in criminal justice or social sciences.
• International staff must be able to converse, read, and write in English.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Support for financial well-being and retirement.
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location).
• Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need.
• Generous paid parental leave policies (depending on your location).
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
• Free and confidential counseling support through our Healthy Minds program.
• Career development and training opportunities.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.