Speak Up Manager

Hargreaves Lansdown; Bristol; Hybrid; GBP 35,000 - 55,000; Full time

Job description

Excited to grow your career?

Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown.

We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We’d love to hear from you!

About the role

We are looking for a Speak Up Manager to support HL's Speak Up (Whistleblowing) governance, engagement and operations, including the management of sensitive investigations. This role will include managing challenging conversations with senior stakeholders, interviewees and implicated individuals. It therefore requires an individual with a very high level of professional integrity and empathy, who is able to maintain confidentiality at all times.

What you’ll be doing

• Support the development of an open and transparent culture where colleagues are actively encouraged and empowered to speak up through communications, roadshows and training.
• Deliver components of the ongoing communications and awareness campaign for increasing the visibility of the Speak Up framework.
• Support confidential, evidence-led investigations including, where required: triage concerns; create interview plans; attend and conduct interviews, sometimes of a sensitive nature; produce thorough and comprehensive instigative reports; act as point of contact for reporters, providing support and advice where required.
• Lead independently, impartially and objectively in the investigation of reported concerns.
• Build collaborative relationships with relevant stakeholders across the business.
• Maintain Navex, HL's Speak Up hotline and case management tool, and the associated independent website.
• Manage continuous improvement activities to ensure iterative improvements to the framework are made.

About you

• Experience in a Whistleblowing/Speak Up role, preferably in the Financial Services Industry.
• Skilled in investigative interviewing, including of witnesses and subjects of investigations.
• Experience in the handling, review and triage of workplace disclosures.
• Strong communication and interpersonal skills.
• Robust written and verbal communication, skilled in report writing.
• Excellent analytical skills with an ability to interpret complex data.
• Excellent stakeholder management skills, able to handle highly sensitive and confidential information.
• Comfortable working in a highly regulated environment.

Interview process

This will be a two-stage interview process, consisting of a competency and behavioural interview and assessment task.

Working Schedule

We are based in Bristol, BS1 5HL. This role is permanent, full time, 37.5 hours per week, Monday to Friday. We have returned to the office, however for this role we offer a flexible working pattern to enable you the option of working from home and coming into the office.

Why us?

Here at HL, we’re the UK’s number 1 investment platform for private investors, based in Bristol. For more than 40 years we’ve helped investors save time, tax and money on their investments.

To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.

What's on offer?

• Discretionary annual bonus and annual pay review
• 25 days holiday plus bank holidays and 1-day additional Christmas closure
• Option to purchase an additional 5 days holiday
• Flexible working options available, including hybrid working
• Enhanced parental leave
• Pension scheme up to 11% employer contribution
• Income Protection and Life insurance (4 x salary core level of cover)
• Private medical insurance
• Health care cash plans - including optical, dental, and out patient care
• Health screening programme
• Help@hand - confidential support including mental health counselling and remote GP
• Wellhub - unlimited access to fitness provider and wellness coach sessions
• Variety of travel to work schemes with bike storage and shower facilities
• Inhouse barista and deli serving subsidised coffee and sandwiches
• Two paid volunteering days per year

Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.

Please note, we are unable to provide employment sponsorship to candidates.