Spare Parts Support Lead

INEOS Automotive - Built For More

Story so far

Since we started our journey to build a no nonsense 4X4, we've come a long way. We've established INEOS Automotive as a serious contender in 4X4 development and manufacturing. We've partnered with some of the biggest names in the automotive industry. We've made our way from vision to prototype. We've secured a world-class production facility and delivery team. We've delivered Grenadiers to customers all around the world. We're building our double cab pick up, the Quartermaster.

People and Culture

Easy never changed anything. Not in manufacturing, science, engineering or energy - and certainly not elite sport. At INEOS we tackle every challenge head-on, and we help extraordinary athletes achieve extraordinary things. When it comes to making positive change, we know nothing gets done without grit, rigour and humour. Our Automotive team consists of around 1500 employees, 10 locations and 44 nationalities, we're an international team working together to challenge the ordinary.

If this sounds like you, let's talk.

Spare Parts Support Lead is responsible for ensuring that all network and customer spare parts requirements are met on time and in full across the global INEOS network, through the operational and tactical management of all aspects of the supply chain. Supplying comprehensive support for all regional teams, ensuring operational efficiency on brand customer experience in line with KPIs and network SLAs.

Responsibilities include (but are not limited to):

• Ensure global spare parts availability and delivery on time to all network partners.
• Ensure comprehensive support for regional teams with network and customer inquiries.
• Ensure the safety of all INEOS employees, staff, contractors, suppliers, and Service Providers engaged within the supply chain function and successful execution.
• Support to ensure Spare Parts Operations function meets all the set targets for Cost, Quality, Safety, Environment and Delivery as defined by the business in each financial year.
• Orchestrate and execute the agreed strategy in line with the agreed budgets, KPIs and core SLAs.
• Challenge traditional automotive supply chain thinking, seeking to emulate best practices from high tech and retail industries by adopting digital and e-commerce solutions where commercially viable.
• Create and implement best practice principles, policies and processes across the organisation to improve operational performance.
• Support the regional teams and all other functions within the spare parts and accessories department (as required) and support new business initiatives and projects where required.

What we are looking for:

• At least 5+ years in spare parts management experience, preferably technical or network background.
• Previous experience in a strategic, planning or programme management role preferred.
• Strong leadership experience in a pressurised environment.
• Experience of working in a spare parts leadership role or dealership parts management role would be advantageous.
• Demonstrated ability to manage competing priorities and meet challenging deadlines.
• Able to manage stakeholder expectations and possesses strong influencing skills.
• Create strong cross-functional working relationships that create value through identifying and implementing change.
• Excellent communication skills with the ability to convey new and challenging ideas concisely and with precision to all levels of the business.
• Results oriented, makes things happen, able to simplify complex issues and willing to support network issues hands-on.
• Fluent English Speaker.
• Willingness and ability to travel internationally.

If the role sounds of interest and you want to learn more please apply. Please include a covering letter that supports your application along with any other supporting information.

If your application is successful, one of the team will be in touch to arrange an initial conversation!