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Spanish speaking Customer Service Executive

Language Matters

London

Hybrid

GBP 27,000 - 28,000

2 days ago
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Job summary

An established industry player is seeking a Spanish speaking Customer Service Executive to join their dynamic team in London. This exciting role offers the chance to thrive in a fast-growing company within the automobile sector. You will be responsible for delivering outstanding customer service, engaging with clients in both Spanish and English, and contributing to a supportive work environment. With opportunities for professional development and a hybrid working model, this position is perfect for those looking to make a meaningful impact while advancing their career in a vibrant industry.

Qualifications

  • Fluent in Spanish and English, both written and spoken.
  • Previous experience in customer service or sales roles.

Responsibilities

  • Deliver exceptional customer service and upsell in the Spanish market.
  • Respond to enquiries via telephone, email, and chat promptly.
  • Translate website content from English to Spanish.

Skills

Fluent in Spanish

Fluent in English

Customer Service

Sales Experience

Multitasking

Organizational Skills

Communication Skills

Job description

Spanish speaking Customer Service Executive
  • London, Hybrid
  • Up to £27500 per annum + depending on experience

Our client is a fast-growing company that specialise within the automobile industry. They are currently looking for an experienced Spanish speaking Customer Service Executive to join their friendly and supportive team based in central London. This is a great opportunity to be part of, where you will have the chance to develop your knowledge in a thrilling industry. This position is a permanent role and offering a hybrid scheme working 2 or 3 days in the office.

Your responsibilities will include:

  • Delivering exceptional customer service and selling tickets as well as upselling across the Spanish market.
  • Ensuring that all enquiries via telephone, email and chat are being responded to in a timely manner.
  • Working closely and cooperatively with other departments of the company.
  • Translating website content, from English to Spanish.

About you:

The successful candidate will be a customer-focused individual, confident and well-spoken in Spanish as you will be dealing with a variety of customers. As a Spanish speaking Customer Service Executive, you will become part of a diverse, friendly and motivated team within a fast-growing multinational organisation.

Profile:

  • Required to be fluent in Spanish and English to a native level, both written and spoken.
  • Previous experience as a Sales Executive, Client Service Support, Sales Representative or Customer Service Executive.
  • Ability to multitask and prioritise workload effectively.
  • Great organisational and time management skills.
  • Strong communication skills and able to work well in a team.
  • Be detail-oriented, analytical, driven and motivated.

To apply, please send your CV in English and in Word format to Valentina.

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