Space Planning Manager, Merchandising & Space Planning

ENGINEERINGUK; London; On-site; GBP 35,000 - 65,000; Full time

Job description

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Sector: Retail and Wholesale
Role: Manager
Contract Type: Permanent
Hours: Full Time

DESCRIPTION

Amazon's culture of inclusion is reinforced within our Leadership Principles, which encourage colleagues to seek diverse perspectives, learn and be curious, and earn the trust of their co-workers. We believe that building a culture that is welcoming and inclusive is integral to people doing their best work and is essential to what we can achieve as a company. We welcome candidates from diverse backgrounds to build a supportive and inclusive workplace. We take steps to ensure our colleagues have a sense of belonging, value, and opportunity. We offer a wide range of competitive benefits to all employees and we will support flexible work and part-time options wherever we can to suit your lifestyle.

Curious to be at the heart of where innovation meets customer obsession? Amazon Fresh Stores UK offer a checkout-free shopping experience, made possible by our Just Walk Out (JWO) Technology, which automatically detects when products are taken from, or returned to the shelves, and keeps track of them in a virtual cart. When you're done shopping, you can just leave the store. Shortly after, the customers Amazon account is charged and a receipt issued. Designed and custom-built by Amazonians, JWO uses a variety of technologies including computer vision, sensor fusion, and advanced machine learning. Innovation is part of our DNA! We are incredibly proud of our selection too. We offer a mix of everyday essentials, local favourites and seasonal items we think you'll want and love, all at great prices. We're also excited to offer delicious ready-to-eat and ready-to-heat meals. Our goal is to be Earth's most customer-centric company and we are just getting started. We are looking for people who want to join an ambitious, innovative and customer obsessed program.

Amazon is looking for an exceptionally motivated and talented Space Planning Manager with a strong customer focus, broad industry knowledge, and advanced analytical skills. This role requires the ability to influence decision-making across your peers and senior leaders. You will execute and deliver detailed floorplans for new stores, retrofits, and in-season changes, owning the work back timelines and data analysis to support your decisions, communicating changes to senior leadership on the programme output, status and risks. You will need to thrive in an ambiguous and fast-paced business environment, collaborating with multiple teams and levels within the organization to ensure we deliver the broader strategic objectives of the business.

Key job responsibilities

1. Manage creation of floor plans for new stores, retrofits, and special projects, possessing an understanding of internal and external variables that impact our work.
2. Coordinate with cross-functional teams and communicate with internal and external partners while meeting tight deadlines.
3. Drive continuous improvement, utilising tracking mechanisms to ensure data driven choices are made that provide the highest possible CX.
4. Work closely with merchandising team to ensure there are planograms created for all space variances.
5. Develop data reporting to surface insights and report on KPIs.
6. Identify key customer metrics and utilise them to enhance customers' experience.

About the team

We are a dynamic team from a wide variety of backgrounds and industries that work hard, and importantly, have fun as we make history innovating and optimising the UKs first fully checkout free, tech-enabled merchandising offer. Our purpose is to deliver a best-in-class customer experience leading to scalable growth for the business through increased penetration, basket size, and frequency. We do this through floorplan and planogram optimisation, aiming to maximise sales while minimising operational costs.

BASIC QUALIFICATIONS

1. Bachelor's degree in Business or related field
2. >3 years' experience in Merchandising and Space Planning or category management roles requiring data analysis, process improvements, creative problem solving, and cross-functional collaboration
3. Ability to analyse quantitative and qualitative data and use customer research, data and metrics to back up, or disprove assumptions and identify opportunities.
4. High attention to detail and proven ability to manage multiple, competing priorities simultaneously.
5. Process driven, identifies risks and removes the future potential for these using clear processes and mechanisms
6. Excellent communication (verbal and written), interpersonal skills, and an ability to effectively communicate with both business and technical teams.
7. Proficiency in Excel.
8. Passionate and knowledgeable about customer behavior.
9. Ability to deliver results where there is ambiguity - Experience of designing and implementing new processes and customer programmes
10. An entrepreneurial mindset, with the tenacity to develop ideas independently and thrive in fast-paced environment

PREFERRED QUALIFICATIONS

1. Strong experience of industry standard space planning software (Blue Yonder)
2. Background in Visual Merchandising and Planogramming.
3. Experience creating and/or improving operational processes across teams/stakeholders
4. Proven track record of taking ownership and driving results
5. Comfortable with a varied set of software and editing tools. Ability to learn new tools quickly
6. Knowledge of SQL is preferred but not essential.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.