Job Description
House of Commons
The House of Commons a unique and exciting place to work right at the heart of the UK's thriving democratic system.
Behind the scenes, the House of Commons Service is made up of more than 3,000 employees who support and facilitate the smooth day to day running of the House. They provide professional services to Members of Parliament, their staff, and the wider parliamentary community.
Staff Benefits
In addition to your salary, we offer an attractive range of benefits including:
Introduction
Customer Experience and Service Delivery (CE&SD) supports the delivery of the House Administration Strategy, providing Members, passholders and the public with consistently excellent services that make Parliament happen. The department comprises eight diverse teams which keep Parliament clean, safe and operational, and is responsible for a range of services including Accommodation, Service Delivery, Retail, Customer Services, Catering, Logistics, Workplace Project Management, and Porterage.
This role will work directly within the Porterage function, but with key links and working relationship with Accommodation and Service Delivery functions. These teams ensure that all changes to workspace arrangements for users of the estate are delivered with minimal disruption, supporting the operational needs of Parliament.
The Role
Based on the Westminster Estate, this role forms an integral part of planning and delivery of office re-designs and moves required to enable customers to deliver parliamentary business.
The post-holder will be required to deliver business as usual workspace planning and office layout changes, using their technical knowledge to offer solutions that meet the approved customer need, as well as advising on suitable layouts for required workplace adjustments. This service will work across requests from both Houses and a range of customers, including Members.
Some of the responsibilities for this role include:
Skills and Experience
To be successful in this role you will demonstrate:
Next Steps and Additional Information
CV & Supporting Statement - If you would like to apply for this role, please submit your CV and covering letter with a 500 word limit.
More information on the role and the full criteria can be found in the Job Description.
Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.
Please ensure that you anonymise your application by removing any identifiable factors from your CV or Supporting Statement.
We may close the vacancy prior to the closing date stated due to a high volume of applications.