Spa Therapist

Who are LFH?

Part of the Luxury Family Hotel Group, New Park Manor is located in the heart of the New Forest and offers families a place to explore the enchanting woodland, spot the resident deer and ponies, relax in the spa and gives the opportunity for guests to reconnect with nature and each other.

We are dedicated to creating an inspiring space for our team members that is fun, all-inclusive, professional and rewarding just as a career in hospitality should be!

Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.

About Us: Welcome to New Park Manor, part of the Luxury Family Hotel group, where luxury meets relaxation in the heart of the New Forest. Our beautiful spa is a haven for families seeking a serene escape. We are on the lookout for a dedicated and passionate Spa Therapist to join our fabulous team!

The Role:

As a Spa Therapist, you will play a crucial role in delivering exceptional spa experiences to our guests, ensuring their ultimate relaxation and well-being.

This role is for 32 hours per week, including some weekends, with an hourly rate of £13.89 plus generous service charge, commission on retail sales and excellent benefits.

Responsibilities:

1. Guest Interaction: You will ensure all guests are welcomed to the Spa in the LFH way, discuss all options available to them, and tailor offerings to their needs.
2. Performing Treatments: You will perform treatments within the brand guidelines and provide a relaxing and comfortable experience for all guests. You will use your knowledge to make sure guests are fully educated on the treatment they will receive and offer appropriate adaptations at the guests request, ensuring a memorable spa experience.
3. Promoting our products: You will promote and sell our treatments and large range of products available whilst ensuring that your recommendations are suitable to the guest.
4. Collaboration: Collaborating with other spa team members to create a harmonious and efficient working environment.

To succeed in this role, we are looking for someone who has:

• Previous experience as a Spa Therapist within either a destination Spa or within a Hotel Spa.
• Spa UK Qualified to NVQ level 3 or ITEC, CIBTAC, CIDESCO (or equivalent in beauty treatments and massage).
• Ishga training will be provided, but previous experience of Ishga is highly desirable.
• A passion for Spa and Wellness; you will love to bring your knowledge and experience to the guests.

Why work with us?

Our training and development is a little different here at LFH; we are certified by the Institute of Hospitality and offer our teams career progression by working with Umbrella Training.

An extra days holiday for your birthday.

EarlyPay: Need to access some of your monthly salary a little early sometimes? No problem!

Cycle to work scheme.

Help at Hand: Our online health and wellbeing service. Get same day remote GP appointments, Mental Health support and Physiotherapy on us.

Life Assurance Benefit: For peace of mind for your loved ones.

Enhanced Maternity and Paternity packages.

Want to give back but never have the time? We will give you a paid day off for any volunteering or fundraising you would like to get involved in once a year.

The LFH Benefit Hub: Easily accessible employee discount platform for you to take advantage of at your favourite high street and online retailers.

50% off Food and Beverage and the Spa across Luxury Family Hotels.

Incredible discounted hotel stays for you, friends and family.

Please ensure you check the hotel location as some of our hotels are hidden away and you will have to use your own transport to locate us!

AMRT1_UKCT