Spa Director

Spa Director - Luxury Spa

Location: Surrey

Salary: £65,000+

Overview

I am working with a great Spa business recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024. I am looking for an experienced Spa Director to lead the operations of a luxury eco-spa set within acres of serene countryside. This modern spa, spread across two floors, offers state-of-the-art facilities, including an indoor pool with underwater music, steam room, gym, outdoor terrace, nail bar, and eight treatment rooms (including two doubles). With a focus on innovation and wellness, the spa provides a range of treatments from caviar facials to pre-natal therapies and specialized men's treatments.

Key Responsibilities

• Oversee all aspects of spa operations, ensuring smooth day-to-day management and exceptional guest experiences.
• Develop and implement strategic plans to enhance offerings and drive revenue growth.
• Lead and inspire a team including managers, therapists, receptionists, apprentices, and attendants.
• Maintain high standards of service, cleanliness, and presentation across the spa.
• Collaborate with other departments to deliver seamless guest journeys.
• Stay updated on wellness trends to introduce innovative treatments and services.
• Manage budgets, financial performance, and operational efficiency.

What We're Looking For

• Proven leadership experience in managing luxury spa operations within a 5-star environment.
• Strong strategic vision with expertise in guest engagement and team development.
• Knowledge of spa facilities management, including swimming pools and thermal areas.
• Experience in budgeting, payroll management, and driving profitability through KPIs.
• Ability to recruit, train, and develop high-performing teams while maintaining standards.

If you are passionate about wellness and ready to lead at the forefront of luxury spa experiences, contact david@ or call David Allen on 02077902666!