Spa Assistant / Lifeguard

Center Parcs UK & Ireland; Penrith; On-site; GBP 40,000 - 60,000

Job description

Aqua Sana Forest Spa is an award-winning spa offering a combination of experiences, products and treatments. Each spa – one at each Center Parcs location – is uniquely designed, with up to 25 spa experience rooms to explore. There is also an extensive range of face and body treatments available to book, carried out by expert therapists using products from the finest product houses including Elemis, Comfort Zone and VOYA.

Aqua Sana Forest Spa is extremely popular and is accessible to both guests staying on the Village as a Center Parcs guest, and external guests who visit Aqua Sana Forest Spa during Spa Days and Spa Breaks.

SPA ASSISTANT / LIFEGUARD - TRAINEE / QUALIFIED | £13.29 per hour

As an Aqua Sana Spa Assistant, you will provide a safe, clean and luxurious environment for our guests. You will be responsible for engaging with our guests and exceeding their expectations by providing excellent service. Lifeguard duties and maintaining the relaxing ambience of the spa will be a priority. Sustaining excellent standards of the spa through general maintenance and stringent cleaning procedures is a daily requirement of this role.

Trainee candidates will be required to attend an NPLQ course, and an offer of employment will be subject to passing the course and a successful interview. Please note that the course will be full-time hours for 5 days and include classroom sessions on the responsibilities of being a Lifeguard, how to observe our pool guests, how to rescue those in need and how to administer first aid and CPR.

As part of the interview process, candidates are required to complete a swim test.

Due to the sensitive nature of this role, the successful applicant will be required to undergo a Disclosure and Barring Service (formerly CRB) Check. This disclosure, together with other selection information, will need to be satisfactory to the Company for employment to commence.

Please note that to apply for a role with us, you must be able to reliably commute to Center Parcs Whinfell Forest (CA10 2DW) as it is not easily accessible by public transport. If you plan to use public transport, please follow this link for a realistic overview of your commute: Plan Your Journey.

HOURS OF WORK

We have the following contracts available on a flexible basis. This means that your hours and days of work could vary each week, but you will always receive at least your contracted hours each period.

• 64 hours per 4-week period
• 136 hours per 4-week period
  
  

Shifts are either 7am-3.30pm, 11am-7.30pm or 1pm-9.30pm, including alternate weekends.

Please state your desired contracted hours from the options above under the suitability section of your application form.

As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis.

About You

The successful candidate will be engaging and naturally helpful with excellent communications skills. You will work well on your own initiative as well as within a close team environment.

Essential Requirements

• Excellent verbal communication skills
• Strong time management and attention to detail
• RLSS Pool Lifeguard / NARS Qualification – for qualified lifeguards
• Ability to build relationships at all levels
• Friendly, genuine and warm towards guests and colleagues
• Ability to utilise excellent time management skills and use own initiative and teamwork
  
  

Desirable Requirements

• Previous experience of working in a Spa environment
• Pool plant operations experience
• A First Aid qualification
• Previous experience as a lifeguard
  
  

About The Benefits

Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:

• Colleague Bonus Scheme
• Pension Scheme with Life Assurance
• Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers
• Free use of our leisure facilities
• Discounted Center Parcs breaks
• 20% discount in our restaurant and retail outlets
• Access to Perks at Work Portal - offering a wide range of retail and leisure discounts
• An Employee Assistance Program - providing support on financial, health and legal matters
• Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications
  
  

If this sounds like your ideal job, then we’d love to see your application.

Closing date: 8th April 2025 at 12 Noon

Interviews to be held: 10th April 2025

Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

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At Center Parcs, everyone’s welcome.

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.

We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.