Southern Hub Manager BCSP B8b (Band 8b) - Hub Manager Cancer - Royal Surrey NHS Foundation Trust

Royal Surrey NHS Foundation Trust; Guildford; On-site; GBP 64,000 - 75,000

Job description

Main area Hub Manager Cancer Grade Band 8b Contract Permanent: located on the Surrey Research Park, Guildford Hours Full time - 37.5 hours per week Job ref 384-AR-EMF18244

Employer Royal Surrey NHS Foundation Trust Employer type NHS Site The Royal Surrey Hospital Town Guildford Salary £64,337 - £74,415 per annum including high cost area supplements (HCAS) Salary period Yearly Closing 09/04/2025 23:59

Southern Hub Manager BCSP B8b

Band 8b

Job overview

The Bowel Cancer Screening Programme Hub for the South of England has a vacancy for the post of Hub Manager in new bespoke premises on the Surrey Research Park adjacent to the Royal Surrey County Hospital. The Hub is hosted by the Royal Surrey Foundation Trust and is part of the Berkshire and Surrey Pathology Services (BSPS) network. We are looking for an enthusiastic experienced manager to join a dynamic and friendly team dedicated to the provision of a high quality, high impact screening service to the 16 million population of the South England.

The Hub invites all 54-74 years olds (extending to 50 years) within its population to be screened, it provides a freephone helpline, laboratory and administrative services and liaises with 18 screening centres across the South of England in their provision of colonoscopy investigation for all participants with positive screening results. Our screening services continue to grow to include inviting people with Lynch syndrome for surveillance screening and recently extending the programme down to 50 years olds. We generate over 25,000 letters and receive over 600 calls each day and utilise both local and outsourced printing and distribution. We have a high research and development profile leading and contributing to many national and international projects, many in collaboration with major UK universities.

Main duties of the job

The successful applicant will have well-developed personal leadership skills, provide sound judgement and have a commitment to provide a first class NHS screening service. They will manage the day-to-day activities of the Hub ensuring provision of appropriately skilled, trained, motivated and supervised staff. They will work closely with the Hub Director and General Manager for Screening Services to ensure all aspects of the service are of the highest quality and meet standards defined by the Programme, the Quality Assurance Reference Centre and ISO. The Hub Manager is expected to work closely with other Hub managers, suppliers, commissioners, Screening Centre staff, RSCH Trust colleagues and BCSP national officers.

The post holder will be jointly accountable to the General Manager for Screening Services and the Hub Director and is expected to demonstrate an enthusiastic approach to the provision and future development of this national screening programme.

Working for our organisation

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

Detailed job description and main responsibilities

• Organise and facilitate the development of a communication strategy and approach within the Hub, FPH & RSCH Trusts and within the University.
• Work closely with all screening centres, providing guidance and support.
• Liaise closely with the National Programme (NHSE) for rollout of programme and other issues which may arise.
• Work closely with Hub leads, to support and implement Hub objectives.
• Liaise closely with, and report regularly to, the General Manager of Hub Screening Services.
• Liaise closely with the Hub Director on delivery of the service.
• Liaise as required with Berkshire and Surrey Pathology Services (BSPS) colleagues.
• Prepare regular performance and operational reports, ensuring that progress and problems are clearly communicated.
• Regularly review the number of invitations being sent out daily for each of the 18 Screening Centres ensuring that any changes are introduced smoothly to minimise disruption to their workflow and to ensure that any drift from screening due date is minimised. This may involve communicating unwelcome news and securing commitment to unpopular measures in order to bring the programme back within plan.
• Develop review and monitor Key Performance indicators in discussion with the General Manager of Hub Screening Services in addition to Southern Hub Management Team.
• Represent the Hub at regional and national meetings as required.
• Keep the General Manager and Director appraised of promotional material and promotional activities being undertaken by the National BCSP and by Screening Centres services by the Hub.
• Liaise with Partnership Pathology Services, relevant Consultants, Human Resources, IT and Finance across the three organisations (RSCH, FPH and University of Surrey) in relation to related work streams and tasks to ensure that work is neither overlooked nor duplicated.
• Refer all media enquiries to the Director.

Person specification

Qualifications

• Degree or equivalent experience in Management

Knowledge and Experience

• Proven knowledge of Microsoft Office Applications including but not limited to: Word, Excel, Powerpoint
• Proven experience of verbal and communication skills at a variety of levels
• Proven experience of organisational skills
• Proven experience of judgement and decision making skills at complex levels
• Proven experience of problem solving
• Proven experience of system and process design within multi-disciplined departments
• Proven experience of delivering projects within defined timescales and resources
• Proven experience of longer term planning and service development
• Proven experience of financial management and planning including budget control
• Proven experience of change management including change management methodologies such as PDCA
• Proven experience of the production and delivery of Business Cases to support ongoing service development
• Proven experience of equality and diversity needs understanding the commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems
• Proven experience of working in a similar setting within the NHS
• Proven experience of the management of health and science passed projects
• Proven experience of formal project management methodologies
• Proven experience of system design

Employer certification / accreditation badges

Name Martin Brealey Job title Hub Manager PCA, Bowel Cancer Screening Programme Email address [e-mail] Telephone number 01483 409 853 Additional information