Sous Chef - Amex at the o2

Sous Chef - Amex at The 02

Benefits

• 5 out of 7 days per week
• Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Entertainment discounts - up to 55% off cinema tickets
• Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
• Travel discounts - Discounts with holiday companies such as TUI and Expedia
• Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
• Meals on duty
• Vodafone discounts
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + BH's and an additional day off for your birthday
• 2 days additional leave, following return from Maternity leave during the first year back
• Competitive and supportive family benefits
• Day off for baby's 1st birthday
• Holiday purchase scheme
• On-going training & development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

Who we are:

Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.

In the UK, we are proud to have a wealth of long-standing partnerships with venues across sports, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.

We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.

Focussed on doing the right thing for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.

We have a commitment to being Net Zero by 2027, are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage.

We collaborate with some of the UK's most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.

Overall, Purpose of the Role

To organise and manage recipe specifications for Amex Lounge and W101. Passionate about food and fully committed to the Levy Cares charter, its vision, and goals. Assist the Head Chef in running and development of this department and the staff within the kitchen in accordance with and to the standards required by Levy UK, the contract specification, and statutory regulations. To be responsible for the overall efficient and effective management of the kitchen and providing a quality service. Responsible for the preparation, cooking and service of food to agreed standards and specification. To ensure the efficient, economical, and sustainable use.

Key Accountabilities

Cost of Food

• Analyse and effectively manage all food costs.
• Ensure full purchasing compliance.
• Monitor and manage GP.
• All food wastage is recorded and minimised in accordance with the Levy Cares charter.
• Ensure all customer requirements are communicated to all departments in advance to ensure effective planning.
• Ensure food development and menu planning is both sustainable and seasonal.

Unit Cost

• Complete labour schedule within the labour budget.
• Effectively minimise any agency and overtime spend.
• Adjust labour schedule in line with sales.
• Analyse and effectively manage all unit costs.
• Ensure budgets are understood and achieved. Ensure all costs are managed effectively within budget.

Consumer Sales and Marketing

• Identify any additional opportunities and discuss with line manager.
• Action plans are completed following consumer satisfaction surveys.
• Ensure all customer requirements are delivered in line with the expectation.
• In accordance with the Levy Cares charter ensure menus are displayed and advertised correctly.

Health and Safety

• Complete the One Compass Welcome & AEG Encore training prior to the commencement of employment.
• Receive, read and understand the contents of the Employee Guide to Working with Compass.
• Taking reasonable care for your own health and safety and that of others who may be affected by what you do or what they fail to do.
• Complete Level 3 HSE e-learning courses as appropriate within 26 weeks of commencing employment.
• Implement all relevant HSE procedures within the kitchen/culinary departments and review them as appropriate.
• Ensure that all HSE incidents are correctly reported and investigated with relevant reviews of work procedures.
• Ensure that all appropriate HSE information, instruction, training and supervision is provided to all employees within your control to enable them to carry out their work safely and effectively.
• Maintain up to date training records and risk assessments for all employees under your control.
• Consult with employees under your control, other contractors sharing the site and Clients on HSE matters.
• Report HSE issues beyond your control to your line manager.
• Implement the requirements of HSE campaigns that are initiated to improve HSE performance.

People Map

• To communicate site and company targets.
• Support the head chef in leading the Amex culinary team through the Levy cares charter and sustainability targets.
• Team is supported, trained, coached and developed.
• Labour turnover is monitored, and team is fully recruited.
• Produce and utilise succession plan.
• Ensure everyone is trained and adheres to all H&S Silver Standards, Culinary Core signature and Food Safety policies.
• Hold regular team talk briefings.

Business Excellence

• To deliver consistently against agreed standards set by your line manager.
• To demonstrate innovation in all areas of our operation.
• To take pride in your business and share agreed standards with other venues.
• To work in line with Levy UK Core Signatures and Levy Sustainability goals.
• Ensure that the delivery of catering services is in line with set standards within the business as outlined in SOP's.
• Ensure all paperwork and cleaning schedules are completed correctly for every event.
• Work Closely with Head of Amex Lounge & Purchasing Manager.
• To ensure weekly stock takes are completed correctly for all retail units.
• Implement activation tailored towards the audience for each event with GP/SKY.

Person Specification

The ideal person should be able to demonstrate and show understanding in the majority of the below core competencies and desired skill sets:

• Excellent Chef skills
• Good knowledge and experience of working with food, including food purchasing.
• People management
• Communication
• Results oriented.
• Holding others accountable
• Understanding customers

Essential

• Proven experience in managing successful teams in a similar environment.
• NVQ Level 1 & 2 or City & Guilds 706/1 and 2.
• Intermediate Food Hygiene certificate.
• Experience of leading and managing a small team of people.
• Minimum 5 years catering experience.
• Excellent financial acumen.
• I.T. literate.
• Good knowledge of food production methods and procedures.
• Excellent communication skills.
• Self-motivated and ability to adapt to a changing environment.

Client and Customer

• Listens and acts on what customers want.
• Believes in Legendary Experiences & Powerful Partnerships.
• Be able to interact effectively across a diverse client base.

Change Leadership

• Leads the market/stays on the front foot.
• Helps others move with the times.
• Takes people with them/helps them to adapt.
• Innovative thinkers.
• Responds to the pace of the business.

Strategic Leadership

• Does the right thing.
• Deals with underlying issues.
• Spots stars/talent.
• Not afraid to stand up and be counted.
• Has fire in their belly, not afraid to stay true to what's important. Remains steadfast when the going gets tough.

Commercial Results

• Faces up to the facts.
• Knows how to pursue profit with integrity.
• Has an eye on the future.

About you:

At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.

Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.

We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.