Solutions Engineer- UK

NetBox Labs; United Kingdom; Remote; GBP 50,000 - 90,000

Job description

NetBox Labs is looking for a Senior Solutions Engineer with 5+ years of experience to play a strategic role in driving new business, expanding key accounts, and enabling our Sales team to deliver technical value to enterprise customers.

This role is perfect for someone with deep technical expertise in networking, network infrastructure, or automation. You'll be the trusted advisor to our prospects and customers, helping them understand how NetBox can solve complex network challenges.

What You'll Do:

• Engage with technical and executive stakeholders to understand their pain points, workflows, and business objectives.
• Lead technical discovery calls and product demonstrations to showcase the capabilities of NetBox Cloud in real-world environments.
• Own the technical sales process, including running and supporting prospect proof-of-concept (POC) engagements, responding to technical objections, and ensuring smooth handoffs to post-sales teams.
• Dig into customers use cases and apply NetBox capabilities to architect custom solutions
• Work cross-functionally with Sales, Product, and Marketing to refine messaging, identify customer needs, and influence the product roadmap based on market feedback.
• Develop and present compelling business cases that articulate the ROI of NetBox Cloud and Enterprise offerings to senior level decision-makers.
• Support pipeline generation efforts by identifying high-quality prospects and guiding the Sales team on technical outreach strategies.
• Contribute to content creation, such as technical blogs, webinars, and whitepapers, to drive thought leadership in the network automation space.

Who You'll Work With:

• Account Executives & SDRs - Collaborate closely to qualify and advance deals through the sales cycle.
• Marketing Team - Provide technical input to shape messaging, campaigns, and demand generation efforts.
• Product & Engineering Teams - Relay customer feedback to help shape the future of NetBox Cloud.
• Customer Success & Solutions Architects - Ensure a seamless transition from pre-sales to post-sales implementation.

What We're Looking For:

• 5+ years of experience in a Sales Engineering, Solutions Architecture, or Technical Pre-Sales role within enterprise SaaS, networking, or open-source software.
• Working knowledge of networking concepts, network automation, and infrastructure technologies. Familiarity with NetBox or similar tools is a big plus.
• Proven ability to engage both technical users and executive stakeholders in a consultative sales process.
• Hands-on experience with APIs, scripting (Python, Ansible, etc.), and network automation workflows is a strong advantage.
• Exceptional communication, presentation, and storytelling skills - you can translate complex technical concepts into compelling business value.
• Experience supporting enterprise sales cycles, including proof-of-concepts, RFP responses, and objection handling.
• Comfortable working in a fast-paced, high-growth startup environment.

Required Technical Skills

• Docker (with compose), GitHub or GitLab
• SQL, Postgres, CSV file processing, JSON processing
• SSH, Linux command line, shell scripting
• Python, pip, Ansible, REST APIs, curl

Desired Technical Skills

• NetBox, DCIM, IPAM, and other networking concepts
• NetBox plugins and integration, Django
• Understanding of network engineering principles, network device modeling, automation workflows
• Basic Kubernetes management (kubectl)
• Prometheus, Grafana, OpenTelemetry
• SSO (OIDC, OAuth, SAML)
• Troubleshooting on Linux command line (CPU/memory/disk/network)
• Event-driven automation and web services, e.g. AWX/Tower/AAP, FastAPI, Flask)

Our culture and values:

• We own and solve problems with an innovative mindset and high attention to detail. We are always striving for improvements in our platform and methodologies.
• We put our community first and support our colleagues by sharing our knowledge and providing constructive feedback.
• We value simplicity and focus and think twice before adding complexity.
• Given we are a remote-first team located all over the world, we value strong communication skills and an open, transparent culture. We use Google Apps, Slack, Zoom and Notion to collaborate in real time and work asynchronously. We also get together during the year at company events, plus at industry conferences, and meetups.

About NetBox Labs:

NetBox Labs helps companies build and manage complex networks. We help customers accelerate network automation by delivering open, composable products and supporting the network automation community.

NetBox Labs is the commercial steward of open source NetBox, the world's most popular network source of truth, and Orb, the next-generation open source network observability platform. Our products include NetBox Enterprise, a fully supported self-managed NetBox with advanced features, and NetBox Cloud, a secure, scalable, and reliable SaaS edition of NetBox.

NetBox powers thousands of companies, and NetBox Labs is backed by investment from Notable Capital (formerly GGV), Grafana Labs CEO Raj Dutt, Flybridge, IBM, Salesforce Ventures, and Mango Capital.