Solutions Consultant

Solutions Consultant

Location: This is a fully remote opportunity however will need to travel into London twice a quarter

Job Type: Full-Time, Permanent

Salary: £40k - £50k based on experience

About Our Client:

Our client, a software solutions company founded in 2015, is on a mission to transform how large organisations migrate data during transitions to new applications, making the process simpler, more reliable, faster, and cost-effective. Their growth is fuelled by Digital Transformation, Artificial Intelligence, and Personalisation, as well as a client centric vision. In this inclusive culture, they work globally with some of the largest organisations worldwide, including leading names in IT consulting and services. Offering an innovative, collaborative and nurturing environment, their key objective is to foster employee development and success.

About the Job:

Our client is seeking a skilled solutions consultant with around 1 - 3 years of experience in the IT sector to join our dynamic team and play a pivotal role in supporting our customers' data migration needs. Our client is looking for an individual who is eager to work in the technology sector, is ambitious to take on responsibilities and experience hands on coaching from a seasoned team.

As a solutions consultant, you will play an important role in contributing to the company's software revenue and customer growth objectives by becoming a subject matter expert in data migration and their product solutions supporting both pre-sales and post-sales activities such as product demonstrations to designing and delivering solutions.

Extensive training and coaching will be provided.

Key Responsibilities:

• Becoming a subject matter expert in data migration and their product solutions
• Setting up and delivering high-quality presentations and demonstrations
• Utlising their solutions to support the delivery of projects
• Responding to product information requests
• Working with internal support and development teams to ensure effective coordination and communication
• Provide presales, post sale and consulting support to clients
• Trouble shoot the products
• Help clients to set up products - install and configure and provide on going support
• Work closely with the Product development team to continuously improve the product

Ideal Candidate:

• Good Quality Bachelors degree in a STEM subject is advantageous
• 1-3 years of experience in an IT-based, customer-facing role, with a proven track record of delivering exceptional support.
• Strong analytical and problem-solving skills, with a penchant for critical and creative thinking
• Excellent verbal and written English skills, with the ability to explain technical concepts clearly and effectively to a diverse audience.
• Proactive, adaptable and self-motivated, with a readiness to learn and tackle new challenges
• Interest in technology and Artificial Intelligence

Ideal Additional Skills:

• Familiarity with ITSM platforms (e.g., BMC Remedy, ServiceNow, or other similar platforms).
• Experience with database platforms such as Oracle, PostgreSQL, MySQL, or SQL Server.
• A keen interest in leveraging AI tools for learning and researching IT applications.

Benefits:

• Remote working
• Provided equipment for working from home, where needed
• Access to comprehensive training programmes, certifications, and workshops
• Share incentive programme
• Private health insurance
• Competitive remuneration and generous holiday allowance

If you are passionate about solving complex challenges and enjoy working closely with customers to deliver exceptional solutions, wed love to hear from you!