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Software Support Engineer - Cobol Development | S2 | Retail Homes

Santander USA

Milton Keynes

Hybrid

GBP 35,000 - 65,000

2 days ago
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Job summary

An established industry player is seeking a Software Support Engineer to join their dynamic team in Milton Keynes. This role offers a unique opportunity to work on critical mortgage systems, utilizing Cobol development skills while engaging in agile methodologies. You will play a key role in enhancing system functionalities and supporting ongoing services that benefit millions of customers. With a focus on innovation, including the integration of AI solutions, this position is perfect for those looking to advance their careers in a supportive and collaborative environment. Join a company that values diversity and offers a range of benefits tailored to your needs.

Benefits

£500 annual cash allowance

Discretionary performance-related annual bonus

8% pension contribution

27 days holiday plus bank holidays

Free digital health services

Death-in-service benefit

Employee discount platform

Voluntary healthcare benefits

Share plans participation

Charitable giving support

Qualifications

  • Experience in Cobol Development and technical analysis is essential.
  • Strong interpersonal and communication skills are necessary.

Responsibilities

  • Work with teams to align backlog with bank requirements and strategy.
  • Translate requirements into features and User Stories.

Skills

Cobol Development

Technical Analysis

Agile Environment

Interpersonal Skills

Communication Skills

Tools

Unix

Mainframe

Microfocus Cobol

Oracle

SQL

Job description

Software Support Engineer - Cobol Development | S2 | Retail Homes

Country: United Kingdom

Interested in part-time, job-share or flexible working? We want to talk to you!

Join our community.

We have an exciting opportunity for a Software Support Engineer to join our Milton Keynes Retail Homes team.

As a market leader for mortgages, you’ll be joining a dynamic and engaging team responsible for delivering changes to Santander UK’s most important mortgage system. You’ll use a variety of skills working as a developer with the opportunity to take part in analysis and solution design helping millions of customers by delivering new functionality and support ongoing critical services for the bank.

We are keen to move forward with technology and will be actively seeking to use AI opportunities to help with migrations; if you’ve experience in a similar role, this could be a great opportunity to develop your career.

The difference you’ll make:

  • Working closely with SANMF Core team members including Product Owner, Technical and Business Analysts, Process Design & Change and Technical Leads to align the backlog to the Bank requirements and strategy and agree the scope of solutions to be developed.
  • Developing and understanding of how to elicit and elaborate requirements and translate these into features and User Stories with clear acceptance criteria.
  • Facilitating some agile ceremonies such as retros, stand up, demos for example.
  • Providing technical/functional support to identify production functionalities.
  • Supporting the team in looking after testing phases and environments.
  • Engaging with all phases of the project through to deployment.

What you’ll bring:

These are the essential requirements you need to be successful in this role:

  • Cobol Development experience.
  • Previous experience of technical analysis.
  • Experience of working in an Agile environment.
  • Well-developed interpersonal and communication skills.

It would also be nice for you to have:

  • Experience of supporting an application on Unix and Mainframe.
  • Experience of Microfocus Cobol.
  • Experience of Oracle and SQL.

What else you need to know:

This permanent role is based in Unity Place – Milton Keynes.

We want our people to thrive at work and home, and also be able to deliver the best outcomes for our customers and to help each other develop. To support this, we offer site-based contracts with a hybrid working pattern and our expected level of attendance in an office is at least 12 days per month (pro-rata for part-time roles).

If you apply for this role in this location, it’s important you consider your travelling distance, time and cost from your home to the office location.

We’re happy to discuss specific working patterns and arrangements within this hybrid approach during the recruitment process.

If you’re interested in this role but with part-time hours or a job-share, we would still love to hear from you and discuss these.

Application process:

If your application is successful, a member of our recruitment team will be in touch. We will arrange a short call with you to learn more about you and what you are looking for from your next career move, as well as answer any questions you have about working in the Santander tech team. If both sides agree, we will send your CV to the hiring manager to review. For this position, the interview process will be:

  1. 1st Stage – Technical Interview – this will be a 30min technical interview with one of the team.
  2. 2nd Stage – A one-hour formal interview where we will ask both technical and competency-based questions. This can be done virtually or face-to-face depending on your situation.

If there’s anything we can do in the recruitment process to help you achieve your best, please let us know.

Inclusion:

At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How we’ll reward you:

As well as a salary, we offer a wide range of benefits that you can choose from and tailor to your needs.

  • £500 annual cash allowance to spend on our great range of benefits.
  • Eligible for a discretionary performance-related annual bonus.
  • We put 8% of salary into your pension, even if you don’t contribute yourself. We’ll pay in up to 12.5% of salary if you contribute as well, and you can take some of our contribution in cash if you prefer.
  • 27 days’ holiday plus bank holidays, which increases to 28 days after 5 years of service, with the option to purchase up to 5 contractual days per year.
  • Free access to a range of digital health services, including GP.
  • Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover.
  • 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more.
  • Voluntary healthcare benefits at discounted rates, including medical insurance, dental insurance, and health assessments.
  • Share in Santander’s success by saving or investing in our share plans.
  • Support your favourite causes through charitable giving and our community partnerships.
  • As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services.

Learn more about our benefits and family-friendly policies

What to do next:

If this sounds like a role you’re interested in, then please apply.

If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through telephone, email, or face to face. You can contact us at resourcing@santander.co.uk or call 0870 414 9080.

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