Software Engineer, Destinations

HighTouch; North America; Hybrid; USD 60,000 - 100,000; Full time

Job description

Hightouch’s mission is to empower everyone to take action on their data. Hundreds of companies, including Autotrader, Calendly, Cars.com, Monday.com, and PetSmart, trust Hightouch to power their growth.

We pioneered the Composable Customer Data Platform (CDP), which lets companies use their own data warehouse to collect, prepare, and activate customer data for marketing personalization and business operations. Our new AI Decisioning platform goes a step further, allowing marketers to set goals and guardrails that AI agents can then use to personalize 1:1 customer interactions. Traditionally, only technical teams had the skills to access and use customer data. With Hightouch, every business user can deliver personalized customer experiences, optimize performance marketing, and move faster by leveraging data and AI across their organization.

Our team focuses on making a meaningful impact for our customers. We approach challenges with a first-principles mindset, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.

About the Role

We are looking for a backend-focused full stack engineer to join our Platform team and own our destination integrations.

In this role, you will build and improve the destinations that move customer data from warehouses to hundreds of SaaS tools. This is an opportunity to ship code daily that solves real problems for users. On this small team, each engineer plays an important role in expanding our destination catalog to fuel the next phase of Hightouch's growth.

Your responsibilities will include:

• Working with a wide variety of APIs
• Developing new destination features and integrations based on customer needs
• Working cross-functionally with other teams in engineering, product, design, customer success, and sales
• Debugging and improving existing destinations through code reviews and customer support tickets
• Helping guide technical direction and priorities for destinations and UX
• Communicating with customers and coworkers to understand requirements and explain solutions
• Writing code that is scalable, maintainable, and meets our high bar for quality

We are looking for engineers who are eager to ship quickly, take ownership of their work, and learn new things every day. This role requires both strong technical skills and great communication abilities.

Interview Process

Our interview process focuses on evaluating fit for the most important dimensions of the role: product sense, ability to understand customer use cases and needs, and competency implementing solutions with different APIs.

• Intro Call [15-30m]: Introductory call with either a member of our recruiting team or the hiring manager to get to know each other and see if the role could be a good mutual fit.
• Take-Home Coding Exercise [3-4h]: Implement a basic version of a Hightouch destination to see what it’s like to work on reverse ETL.
• Product Interview [90m]: Consider customer use cases live and translate them into technical decisions.
• Technical Project Interview [60m]: Work with the interviewer to deep-dive on a complex integration problem and design a solution based on customer and technical requirements.
• Hiring Manager Interview [30m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.