Software & DevOps Engineer

We are looking for a Software & DevOps Engineer to join our Data Engineering & Analytics Team directly sponsored by the Deputy CEO and working at the heart of our organisation's digital transformation.

As the sole Software Engineer, you will play a critical role in enhancing digital services, improving operational workflows, and supporting data-driven decision-making.

You will develop bespoke web-based applications (both internet and intranet facing), design APIs, and create automation workflows to streamline healthcare and business processes. The role also includes cloud infrastructure management, modern DevOps practices, and a strong focus on building secure, scalable, and performant systems.

You will work closely with the Head of Data Engineering & Analytics and have direct engagement with the Executive Team, giving you unique insight into the organisations priorities and a platform to help shape them through technology.

The organisation is also home to Mastercall UXT User Experience Technology, an award-winning wing of the business delivering analytics and IT solutions, reflecting our broader commitment to innovation, usability, and real-world impact.

This permanent full-time opportunity offers a salary of £42,000.

You must have the right to work in the UK as we are unable to offer visa sponsorship for this role or offer any extensions to visa sponsorship.

Main duties of the job

Software Development & System Integration

1. Design, develop, and maintain web-based internal & public facing applications and interfaces using Python (Django/Flask/Streamlit) and modern web frameworks.
2. Develop and maintain RESTful / GraphQL APIs and system integrations to enable seamless data exchange between NHS and internal systems.
3. Work on SaaS development projects to customise and optimise internal, external & third-party cloud-based services.
4. Integrate AI and machine learning solutions to support clinical and operational decision-making.
5. Collaborate with Data Engineers and Analysts to create tools that support data processing and analytics workflows.

DevOps & Cloud Infrastructure

1. Deploy and manage applications on the Azure cloud platform.
2. Implement and manage CI/CD pipelines to ensure smooth deployment processes.
3. Automate infrastructure provisioning using Infrastructure as Code (IaC) tools where required.
4. Monitor system performance and troubleshoot application issues to ensure high availability and reliability.

Security & Compliance

1. Implement security best practices for software development, cloud infrastructure, and data handling.
2. Ensure compliance with NHS Digital, GDPR, and cybersecurity (ISO 27001) standards.
3. Ensure AI models and tools adhere to ethical AI principles, avoiding bias and ensuring explainability.
4. Regularly review system vulnerabilities and apply patches, updates, and enhancements.

About us

Mastercall Healthcare is an award-winning social enterprise organisation providing NHS services accredited by the Social Enterprise Mark.

With over 28 years of experience as an innovative high-performing organisation, we are passionate about providing the very best patient care at the very best place for the patient.

At Mastercall, we welcome applicants from a diverse cross-section of society who will uphold our culture and ethos as we embark on our future opportunities and continue our transformation journey.

Benefits

• Flexible working hours
• Hybrid working
• Living Wage Employer
• NHS Pension Scheme
• NHS Blue light card / discount scheme
• Career development
• Generous holiday entitlement, long service enhancements and the option to purchase additional leave
• Wellbeing schemes

Person Specification

Experience

Essential

• Experience developing web applications, APIs, and integrations.
• Exposure to DevOps tools and cloud platforms.
• Strong Python skills (Django or Flask preferred).
• Experience with modern web frameworks (React, Vue.js, or similar).
• API development and integration experience (RESTful APIs, GraphQL, FHIR/HL7).
• Cloud platform experience (preferably Azure).
• Familiarity with DevOps practices, including CI/CD, Git (ie Azure DevOps), Docker, Kubernetes, and automation.
• Knowledge of API design, system integration, and database management (SQL).
• Awareness of security best practices, authentication, and data governance.

Desirable

• Experience working in healthcare, NHS, or another highly regulated industry.

General Qualities

Essential

• Confident working independently and collaboratively in a cross-functional team.
• Eager to take ownership and contribute ideas in a growing technical space.
• Able to communicate technical concepts clearly to non-technical stakeholders and executives.
• Ambitious and forward-thinking, interested in growth, innovation, and making a real impact.
• Commitment to professional development, and able to learn and utilise new languages, systems, frameworks and APIs.

Qualifications

Essential

• You must have the right to work in the UK as we are unable to offer visa sponsorship or extensions to sponsorship for this role.
• Degree in Computer Science, Software Engineering, or a related field, or equivalent experience.

Employer details

Employer name

Mastercall Healthcare

Address

International House

Pepper Road

Stockport

SK7 5BW

Employer's website

http://www.mastercall.org.uk/ (Opens in a new tab)