Social Media Manager

Social Media Manager
London / Hybrid NW1 (London 1-2 days per week)
£36,000 to £40,000 per annum DOE
37.5 hours per week

Be there when it matters

Sue Ryder has an exciting career opportunity within our Marketing, Communications and Digital services directorate for a driven and impactful Social Media Manager. The successful applicant will oversee and develop the strategic management and growth of Sue Ryder’s busy social media pages.

About the role:
This is an exciting time to join Sue Ryder and take the lead in shaping our social media offering. You will drive paid activity across Meta and other channels as needed, overseeing ad accounts to support key income-generating initiatives, including fundraising and retail, as well as supporting our volunteering opportunities. Additionally, you'll play a pivotal role in increasing our brand awareness and promotion of our online bereavement support services.

With at least two years of line management experience in a similar role, you will be the expert on our organic and paid activity with a strong understanding of analysing and acting upon digital metrics. Leading a proactive team, you will help to showcase our support, drive engagement and amplify our messaging.

You will be the champion for our platforms and manage our reputation online with the support of our Senior Digital Manager and Head of Digital. You’ll also have excellent interpersonal skills and have the ability to prioritise workloads for yourself and your team.

About you:

1. Demonstratable experience of managing and moderating a busy portfolio of social media accounts
2. A confident communicator with the ability to share knowledge and influence across levels, securing buy-in from across the organisation
3. Experience of planning, implementing and optimising paid social media campaigns across a range of objectives and budgets, prioritising for relevant channels where necessary
4. Excellent knowledge of social media monitoring, scheduling and listening tools (ideally Sprout Social)
5. A keen eye for detail and design alongside excellent copywriting and proofreading skills
6. Excellent understanding of social media strategy, delivering new and innovative ways to increase engagement
7. Confident in planning, sourcing and editing creative content across a range of formats (image, video and graphics)
8. Intermediate level skills in Canva, Photoshop and Premier Pro (or other image and video editing software)
9. Experience of utilising social media analytics to provide reporting and analysis
10. Proven line management skills with at least two years of experience, along with the ability to influence colleagues across other directorates
11. A can-do approach, with a positive attitude and willingness to support others across the organisation

Benefits

1. Company pension scheme
2. 27 days holiday - rising to 33 with length of service plus bank holidays
3. Enhanced maternity and paternity pay
4. Enhanced sick pay
5. Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
6. Staff discount of 10% on new goods online at shop.sueryder.org
7. Structured induction programme and learning and development opportunities.

For more of our employee benefits please visit our website.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process by emailing recruitment@sueryder.org

If you want more than just a job, we want you.

Join the team and be there when it matters.
We reserve the right to close or extend the closing date according to our recruitment requirements.