Social Media Manager

Have you figured out how to hack Instagram’s algorithm? Clinically TikTok obsessed? Enjoy experimenting with design and video in your spare time? If you live and breathe social media, and don’t mind being in front (and behind) the camera - keep reading.

We are looking for a Social Content Creative who can make fintech content cool - or at least genuinely entertaining and genuinely educational. Finance is traditionally a complex subject, but we’re on a mission to make saving and investing easy and effortless - and we want the social media presence to prove it.

If you would describe yourself as an ‘ideas person’, are equally comfortable planning long-term strategy than you are creating ad-hoc content, and are up for the challenge of explaining complex financial concepts through bite-sized social posts, then you might be the perfect fit.

Sitting in the in-house Brand team, you will work closely with other creatives and content makers, as well as getting exposure to a fast-paced marketing team deploying your work across our social channels. You’ll also get to know a wide mix of people across the business.

The days will be fast-paced and varied with a mix of filming out and about on location or in our office.

This role will play a huge part in an exciting creative team at the UK’s fastest-growing fintechs, helping us shape our brand and create the best content in fintech.

Should you be up for the job, you'll be working for one of the fastest-growing fintechs, helping us shape our social channels and create the best content in fintech. It’s a pretty big deal.

What you can expect to be doing:

• Take ownership of Chip’s social media channels (Facebook, Instagram, LinkedIn, TikTok, Twitter, Community Forum and private Facebook groups).
• Pitch, develop and test innovative social content ideas.
• Produce a variety of creative assets - from static posts and tweets, to videos and written copy.
• Analyse the performance of social channels to understand what’s working and what isn’t, and adjust the content strategy accordingly.
• Work with team members from other departments, to ensure our content fits within the broader Marketing strategy.
• Engage the Chip community.

What we’re looking for:

• Someone who can turn around content from ideation to production faster than you can say "have you seen Duolingo's TikTok account".
• Confident user of all key social media platforms (LinkedIn through TikTok).
• Knows how to gather and analyse data from these platforms to determine what works and what doesn’t.
• Up for the challenge of making engaging reels designed to get reach - and go viral!
• Not afraid to interview people around the office and on the street!
• Not afraid to push creative boundaries and get stuck in to team brainstorms.
• You are quick to respond to the latest trends.
• You are able to explain complex concepts in simple and digestible terms.
• A self-starter who is happy to independently take a piece of content from ideation to production.
• Comfortable with all types of content - from written copy to video.
• Can brief a designer to create visual content.
• Can create content in line with Compliance guidelines.
• Able to work from our London office 3-5 days per week.

Desirable experience & skills:

• Video editing experience (CapCut included).
• Interest in the fintech space.

What we’re really looking for:

Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future.

Although we’re in the financial space, and under the scrutiny that comes with it, the current marketing team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you.

We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us.

At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough.

PERKS

• £36,000 - £40,000 per annum.
• Discretionary share option bonus.
• Workplace pension scheme.
• Private medical insurance (medical history disregarded).
• Employee Assistance Programme.
• Cycle to work scheme.
• Season ticket loan.
• Free ChipX subscription for UK-based employees.
• We are an equal-opportunity employer and value diversity.
• Flexible working arrangements.
• Unlimited holiday (policy not to count).
• Annual £1500 Personal Learning Allowance.
• £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing.
• Company laptop.
• Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup.

Our Interview Process:

• Video interview with the hiring manager.
• Final interview with VP of Marketing.

Our mission is to build wealth for our generation.

Chip started out in 2017 as a clever app to help people save without lifting a finger.

Fast forward five years, and now we’ve grown into an award-winning wealth app used by over 500,000 people and managing over 4 billion pounds. And we’re not slowing down.

Our vision

We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing.

We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way.

Who we are

Chip has a creative and diverse team of 160, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously.

Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022 & 2024 British Bank Awards.

Our Values

Be ACCOUNTABLE.

Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible.

Be BOLD.

Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers.

Be COLLABORATIVE.

Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together.

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Note to Agencies

Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.