Snr Professional Services Mgr (French or German spaker), Amazon Business Professional Services

Job Title: Senior / Professional Services Project Manager

The Amazon Business team is dedicated to developing solutions that make it easy for business customers to buy on Amazon through an Amazon Business Account. We focus on building solutions that enable business customers to rethink current strategies, tools, and processes for Purchasing and innovate to be fit for the future. Our Customers include individual professionals, small businesses, and large institutions.

To support our business growth, we are looking for a Senior / Professional Services Project Manager for a full-time (40 hours/week) individual contributor position. You will work with high potential Customers with the most complex requirements within Amazon Business solutions, helping them achieve their business goals for Procurement, Finance, and Digitalisation by utilizing Amazon Business.

Key Responsibilities:

• Assess current purchasing processes for customers, evaluating opportunities for Amazon Business solutions to improve end-user experiences, reduce costs, and accelerate organization performance.
• Drive and accelerate spend adoption through advising Customers on best practices for using Amazon Business solutions.
• Define requirements and scope project for utilizing Amazon Business solutions.
• Oversee program execution including resource requests, project scheduling, and timely delivery.
• Provide timely, clear, concise, and complete communications to Customer and Amazon Business Leadership where required.
• Assess project risks, anticipate challenges, and manage timely escalations when necessary.
• Focus on automating service needs for Customers and on more complex engagements, work with Product Management and Technical teams to develop solutions that will increase customer adoption.
• Ensure each launch prepares the Customer to achieve their targets and adopt Amazon Business as planned, including feature adoption and spend.
• Relay market needs and requirements back to internal Amazon teams including Product Management, Technical and Category Management teams.

Minimum Requirements:

• Experience positioning and selling innovative solutions to new and existing customers and market segments.
• Experience with Microsoft Office products and applications.
• Experience with sales CRM tools such as Salesforce or similar software.
• Bachelor's degree or equivalent.
• Fluent in French or German (C1+ level).
• Knowledge of procurement and source to pay processes and solutions or equivalent experience.
• Experience identifying trends and needs to improve an already closed large-scale technology deal.
• Experience in B2B or enterprise sales with a focus on hunting new business.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build.

Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.