Smart Metering Contract & Delivery Manager

Smart Metering Contract and Delivery Manager

Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:

• We offer a competitive salary, depending on experience (salary up to £60K)
• A company car lease/allowance scheme (£2,510 cash allowance)
• Annual incentive related bonus (up to 10% of annual salary)
• Private health care (self only)
• Attractive pension scheme (up to 10% company contribution)
• Life assurance cover of 4 times pensionable salary
• 25 days annual leave plus bank holidays - plus an extra wellness day!
• A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
• Retail savings scheme
• Online GP service, cycle to work scheme, gym membership discounts and many more!

Location: Buttershaw / Hybrid Working (1-2 days office a week - Bradford)

Work type: Permanent. 37 hours per week, Monday - Friday.

We have an exciting opportunity for a Smart Metering Contract and Delivery Manager to join the Water Service Delivery team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers and deliver the largest smart metering programme over the next 5 years. Could this be you?

What we do:

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this.

We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region and play a key role in the region's health, wellbeing, and prosperity.

New environmental legislation, unprecedented levels of investment, and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Water Service Delivery is a key part of how we plan to meet the changing expectations of customers and regulators.

As our Smart Metering Contract and Delivery Manager, you will be responsible for managing the smart metering contract and installing 1.3 million smart meters across AMP8.

Acting as the lead point of contact for the contract partners (Netmore, Morrisons, Itron, and Diehl) and holding responsibility for the management of the overall contract partner relationship. You will need to work with Morrisons to oversee the day-to-day delivery of the meter installations to cost and quality, ensure the partners are hitting the KPI performance, and work with Netmore to rectify any underperformance.

Where you fit in:

As our Smart Metering Contract and Delivery Manager, you will:

• Oversee the AMP8 smart metering contract, ensuring seamless collaboration among all partners to deliver over 1000-meter exchanges per day.
• Own and manage the meter rollout plan with Morrisons and Netmore, ensuring installation volumes meet Ofwat Price Control Deliverable requirements and addressing any variances promptly.
• Implement and maintain smart metering project governance using appropriate project management frameworks.
• Design and deliver the smart meter triage process to ensure meters remain online post-installation, resolving any connectivity issues.
• Foster a culture of continuous improvement, conducting lessons learned sessions to address and fix issues as they arise.
• Ensure all meter installations meet the required standards through rigorous quality assurance processes.
• Lead project finances, ensuring the project stays on budget over the 5-year period and identifying opportunities for efficiencies.
• Manage a team including a Project Manager, PMO Analyst, and Administrators, driving high standards of health and safety compliance across all activities.

What skills & qualifications you will need:

• Multiple years of relevant experience at a management level in Smart Metering, Project Management, or Contract Management, in a regulated utility environment.
• Ability to work with autonomy and make operational risk-based decisions, considering cost and consequence of options.
• Financial awareness ideally within a regulated environment or within large-scale Project Delivery.
• Experience creating and leading a team to deliver a large-scale programme.
• Experienced in supporting and embedding change, able to influence and drive the right culture and behaviours.
• Experience of managing relationships with consultants and contract partners.
• Experienced in leading highly successful teams.
• Full UK Driving License.
• A blend of operational and contractual management experience, and linked to this an understanding of the workings of service-based contracts and the trade-off between commercial and operational priorities.

You will also benefit from having:

• Knowledge and experience of Clean water assets and smart metering technologies.
• Relevant Contract Management qualification (e.g. NEC).
• Previous experience in a regulated environment, e.g. gas, power, water, telecoms.
• Understanding of the legislative and regulatory framework within which YW operates.
• Proficiency with wider databases and data management technologies - SQL, SAP Business Objects, Power BI, etc.

Although we operate 24 hours a day, 365 days a year, it's important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn't always easy!

Do we sound like your cup of tea?

If you've got experience in Smart Metering Contract and Delivery Management and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.

Closing date - 3rd January 2025

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.

All our roles are subject to a medical questionnaire, and further medicals when required.

We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that is reflective of the communities we serve. We strongly encourage candidates of all different backgrounds to apply.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.