Sky Outbound Sales Representative

Salary: £24,500 plus average bonus earning potential of £7,200 per annum
Hours: This department has 2 shift patterns on a 2-week rotation based on a 37.5-hour contract (Mon 10:30-7pm, Tues-Thu 10-7pm, Friday 9.30 - 4pm) & (Mon 10-6:30pm, Tues-Thu 9.30 - 6.30pm, Friday 9.30 - 4pm)
Location: Remote, Mainland UK only
Start date: 2nd June 2025

Domestic & General are a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK.

Right now, we're recruiting Sky Outbound Customer Sales Advisors in a role that offers great work-life balance, working from home and comprehensive training: (2 weeks Mon 10am-6:30pm, Tues-Thu 9:30am-6:30pm and Friday 9:30-4pm).

As a Customer Sales Advisor in our busy Outbound department, you'll get in touch with customers to make sure their devices are protected. You'll build rapport with customers, get to know their individual needs and put their interests first and use your sales and communication skills to upsell products.

The experience and skills you need

• 1 year continuous and targeted sales experience within the last 3 years
• A driven mindset with strong customer service and sales skills with a love for hitting targets
• Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed

How you'll be rewarded

• 33 days' annual leave (including bank holidays) - Additionally the option to buy 5 extra days each year
• Investment in your career - Development through ongoing coaching and clearly defined progression opportunities
• Health and Wellbeing - Discounted gym membership, help towards dental, optical, and physiotherapy costs
• Pension scheme - Matched employer contributions up to 5% of basic salary
• Life assurance - Employer funded cover of 4x basic salary
• Employee assistance programme - Free support for physical & mental health, financial assistance and more