Site Reliability Engineer

Sage Site Reliability Engineer in hybrid, United Kingdom

We are looking for a Site Reliability Engineer to join our SRE Enablement team, a specialised function within Cloud Operations focused on building reusable infrastructure, automation, and tools that enable CloudOps and Engineering teams to operate more efficiently.

You will have the opportunity to be a key driver for SRE adoption within Sage, taking the helm in developing scalable frameworks to improve developer experience, remove toil and ultimately focus on embedding SRE best practices within the wider business.

If you have experience working with Terraform and modern CI/CD workflows this could be the role for you, as not only will you be providing hands-on technical expertise but you will also engage with broader teams to help implement these new approaches. You will have oversight of the entirety of Sage’s product-suite and SRE teams as you work closely with them to build tools to make them more successful.

* Please note this is a hybrid role – you will be working 3 days a week from our Newcastle office. *

Key Responsibilities:

What you’ll be doing:

1. Developing reusable infrastructure resources – Build Terraform modules, automation tooling, and self-service workflows to standardise best practices across teams.
2. Designing and implementing modern CI/CD pipelines using tools like GitHub Actions, CircleCI, or Buildkite.
3. Enhancing observability as code – Define dashboards, alerts, and monitoring configurations (New Relic preferred).
4. Building automation tools, APIs, and internal services to reduce toil and improve developer productivity.
5. Driving best practices in GitOps, infrastructure as code, and automation-first operations.
6. Collaborating with CloudOps and Engineering teams to improve reliability, security, and scalability.
7. Troubleshooting complex infrastructure and networking issues, applying SRE principles to drive long-term improvements.
8. Ensuring usability and adoption of Enable Framework resources, designing intuitive solutions that empower CloudOps engineers.
9. Shaping the evolution of the Enable Framework, influencing its impact across CloudOps.

Requirements:

1. Infrastructure as Code (Terraform) – Strong experience designing and maintaining reusable Terraform modules.
2. CI/CD & Automation – Expertise in modern pipelines as code, using tools like GitHub Actions, CircleCI or Buildkite.
3. Cloud Expertise (AWS or Azure) – experience with cloud-native services, networking, security.
4. Containerisation & Orchestration expertise would be advantageous.
5. Experience with New Relic is preferred.
6. Committed to removing operational toil through automation-first approaches, optimizing workflows for scalability.
7. An understanding of SRE principles – SLIs, SLOs, error budgets, reliability engineering.
8. Strong problem-solving skills – ability to diagnose complex infrastructure, networking, and operational challenges.
9. Excellent collaboration and communication – influencing technical decisions, championing best practices.

Function: Cloud Operations

Country: United Kingdom

Office Location: Newcastle

Work Place type: Hybrid

Working at Sage means you’re supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.

Our colleagues are the best of the best. It’s why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.

We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at careers@sage.com.

Equal Employment Opportunity (EEO)

Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.