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Site Managers and Site Supervisors

Ecowize - Southern Africa

Wideopen

On-site

GBP 60,000 - 80,000

Full time

7 days ago
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Job summary

An established industry player is seeking a dedicated Operations Manager to oversee service standards and ensure food safety. This role is crucial in managing operational functions and maintaining hygiene standards, with responsibilities that include conducting inspections, audits, and customer feedback. Join a team committed to excellence and play a key role in enhancing customer satisfaction. If you have a passion for operational management and a keen eye for detail, this opportunity is perfect for you to make a significant impact in the sanitation and hygiene sector.

Qualifications

  • Experience in managing operational functions and ensuring food safety.
  • Strong analytical skills for root cause analysis and performance standards.

Responsibilities

  • Manage and coordinate all operational functions to ensure service excellence.
  • Conduct inspections and audits, providing continuous feedback to customers.

Skills

Operational Management
Customer Service
Hygiene Standards
Budget Management
Root Cause Analysis

Job description

Your role as part of our Operations Team

We aim to delight our customers by providing them with comprehensive sanitation and hygiene solutions. Ecowize is committed to performance excellence which is reflected in our customer retention rates for over 29 years. We form an integral part of our Customer’s value chain, from Farm to Fork.

If you're successful, you'll play a pivotal role in managing service standards for our customers, by ensuring that their Brand is Protected.

Sound like this is the perfect fit for you?

Have a look at the key functions of the role:

  1. Manage and coordinate all operational functions.
  2. Ensure that Ecowize daily delivers a food-safe site.
  3. Complete inspections, micros, audits, and give continuous customer feedback.
  4. Be accountable for the root cause analysis.
  5. Conduct and report meetings with Team and drive strict performance standards, to meet weekly hygiene and safety objectives.
  6. Manage site budgets including stock control and monitoring of equipment, consumables, and uniforms.
  7. Complete Operational documentation and procedures.
  8. Ensure internal audits and follow-up audits are conducted.
  9. Advise on any HR related queries as and when required.
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