Site Manager

ZipRecruiter; Stafford; On-site; USD 30,000 - 60,000; Full time

Job description

Job Description

Join Our Team as a Site Manager at EDGE Express Car Wash!

Are you a dynamic, people-focused leader with a passion for customer service management? Do you thrive in fast-paced environments and envision making a significant impact on a growing business? EDGE Express Car Wash invites you to seize the opportunity to shape your future as we expand across the eastern seaboard.

Position Overview:

As a Site Manager at EDGE Express Car Wash, you will take charge of daily operations with the full backing of our corporate team. This pivotal role encompasses team leadership, customer service excellence, facility maintenance, and driving business development. If you're eager to leave your mark and foster a positive workplace culture, this role offers substantial growth potential as we open new locations.

Compensation:

• Monthly and yearly bonuses estimated at $15,000+ per year.

We believe in rewarding hard work and providing support to help you succeed, both personally and professionally.

Here's what we offer:

• Flexible Scheduling: Tailor your work hours to fit your lifestyle
• Work Environment: Fun, team-oriented atmosphere where your contributions are valued
• Perks and Freebies: Enjoy free car washes and FREE telehealth services for all team members.
• Health benefits: Access to dental, vision, accident, and life insurance, and MORE regardless of full time or part time status.
• Medical Benefits: Access to medical insurance for full-time team members.
• Pet Insurance and Discounts: Get coverage and discounts for your fur-friends for as low as $11.75 per month!
• Retirement Savings: 401(k) with company match to help you plan for the future
• Paid Time Off: Including vacation days and sick leave
• Extra Support: Free legal assistance services for all team members
• Career Growth: Opportunities for advancement and hands-on training to help you develop your skills
• 24/7 Support: Direct access to owners for continuous guidance

Key Responsibilities:

This role is for a NEW location set to open in August. The ideal candidate will be starting in July to receive training at an existing location.

• Lead recruitment, training, and scheduling of team members.
• Supervise daily operations, including facility opening, closing, and maintenance.
• Motivate and support team members to ensure high performance and job satisfaction.
• Provide exceptional customer service, ensuring an outstanding customer experience.
• Educate customers on our services and ensure their needs are met promptly.
• Perform routine equipment maintenance and troubleshoot operational issues.
• Manage customer inquiries, complaints, and damage claims effectively.
• Maintain accurate records and uphold organizational standards.
• Cultivate a professional and positive team culture.
• Continuously evaluate and enhance operational and financial performance.
• Conduct team performance assessments and provide constructive feedback.
• Manage budgets and optimize expenses to achieve financial goals.

Qualifications:

• Minimum 3 years of management experience in customer service-focused roles.
• Proven leadership skills with the ability to inspire and develop a team.
• Positive attitude, strong work ethic, and excellent interpersonal skills.
• Ability to thrive in a fast-paced environment and remain composed under pressure.
• Detail-oriented with strong problem-solving abilities.
• Professionalism, honesty, and reliability in all interactions.
• Outstanding communication and organizational skills.
• High school diploma or equivalent required.

Work Environment and Physical Requirements:

• Comfortable working in various weather conditions.
• Capable of standing for extended periods and lifting 25+ pounds.
• Full-time position with flexibility for evening and weekend hours as needed.

About EDGE Express Car Wash:

At EDGE Express Car Wash, we are committed to delivering the highest standard of service and customer experience across our expanding locations in North and South Carolina, Virginia, Maryland, and Florida. Join us in shaping the future of our company and advancing your career in a supportive and growth-oriented environment. We are proud to be an equal opportunity employer, fostering a diverse and inclusive workplace.

Job Type: Full-time

Education: High school diploma or equivalent (Required)

Experience: Crew management: 3 years (Required), Customer service: 3 years (Required), Restaurant management or similar: 3 years (Required)

Language: English (Required), Spanish (Preferred)

Average 45 hours per week from Tuesday - Saturday. Location is open Monday - Sunday.