Site Manager

Cardo; Hemel Hempstead; On-site; GBP 125,000 - 150,000; Full time

Job description

Who We Are: Cardo Group is a social housing property maintenance company. Our multi-company group specializes in maintenance, compliance, and retrofit services with a growing national footprint. With ambitious plans for further national expansion, we are committed to making a lasting impact in the industry. We are currently looking for a Site Manager to join our team in Hemel Hempstead. This role will be focusing on Planned Works.

As Site Manager you are responsible for providing an excellent service that is safe, effective and efficient in the delivery of a variety of projects and programs across our varying contracts and ensuring that all works are delivered to the high-quality standards that our clients expect from us in an efficient and VFM manner. As well as this you will be acting as the company’s representation to our clients and their residents, providing effective and efficient communication between the client, residents and our internal project teams. The Site Manager will be responsible for building and maintaining strong relationships between Cardo and its clients by being open, honest, and transparent.

Accountabilities/Responsibilities:

1. Supervise and manage onsite projects.
2. Work closely with contractors and suppliers to ensure the project is finished within the allotted budget and timeframe.
3. Ensure that all work is completed in line with the programme of works whilst ensuring the highest standards of health & safety are observed and followed.
4. Work with Building Control regulations and requirements as well as all other statutory and mandatory regulations/legislation and requirements including best practice.
5. Work to drawings and specifications.
6. Attend both internal and client meetings representing the business in a professional manner.
7. Generate, review and achieve programme performance.
8. Be organised and proficient in the use of various ICT systems, regulations, and legislation to the entire building/construction industry as well as H&S and the landlord and tenants act.
9. Adapt and have a willing attitude to work on other departmental work streams for the purpose of team playing and cross covering.
10. Involve residents in the overall process and ensure they are aware of current situations.
11. Develop effective working relationships with residents, direct labour operatives, sub-contractors, clients, building control and the local fire authority.
12. Act as the representative and be the face of Cardo Group.
13. Support customer liaison officers with resident consultation/engagement and to support the project team in pre-consultation and update meetings.
14. Encourage positive relationships between the company and the residents ensuring actions are followed up.
15. Ensure works are installed to PAS2030/MCS requirements.
16. Provide clear and concise communication on progress and activity in both technical and clear simple terms.
17. Convey accurate information both to residents and from residents to the project team.
18. Take ownership and deal with customer/resident complaints through to completion and share lessons learnt with the project team and senior management team.
19. Demonstrate strong negotiation skills and deliver your point in a professional manner while treating others with respect.
20. Update systems to ensure that all documents relating to your role are saved and ready for auditing in strict accordance with Cardo procedures.
21. Control project execution plans and deliver structured updates to the client.
22. Manage, review and monitor risk, program, plant, quality, and cost.
23. Promote and follow good Project governance through the policies and procedures laid out by the Cardo Group.

Skills & Experience:

1. A minimum of 5 years previous site management experience.
2. Sound knowledge of the social housing sector including planned works programmes and maintenance projects.
3. Sound knowledge of the construction industry.
4. Experience of working in multiple refurbishment project settings/projects.
5. Sound knowledge of section 20 leaseholder consultation and housing legislation.
6. Experience of multiple communication between supply chain partners, clients, residents and internal staff.
7. Experience of delivering successful outcomes to complaints.

Qualifications:

1. A valid SMSTS qualification = E
2. CSCS card in site management = E
3. NVQ level 6 in site management/construction = D
4. A recognised building/trade qualification = E
5. Asbestos Awareness Certification = E
6. Must hold current valid driving license = E
7. Recognised qualifications and or work experience regarding Fire Assessment surveying and remedial works = D

Why Join Cardo Group?

At Cardo Group, we are growing, evolving, and building a stable foundation for long-term success. When you join us, you become part of a forward-thinking company that values innovation, integrity, and inclusivity. We are dedicated to creating an inclusive workplace where everyone feels valued, respected, and empowered to succeed. We recognise that diverse perspectives strengthen our business, drive innovation, and help us better serve the communities we work with.

Equity – We ensure fair opportunities for growth and success, removing barriers that may stand in the way.
Diversity – We embrace different backgrounds, experiences, and viewpoints, knowing that diversity fuels creativity and progress.
Inclusion – We foster a culture where every team member has a voice and feels a true sense of belonging. At Cardo Group, EDI is more than a policy, it’s part of who we are. We actively promote an environment where all individuals, regardless of race, gender, age, ability, sexual orientation, or background, can thrive.

Join us and be part of a company that values you—exactly as you are.