Site Manager

DHL Supply Chain; Hatfield; On-site; GBP 30,000 - 60,000; Full time

Job description

Position: Site Manager
Location: Hatfield : AL10 8XF

Grade: RCS J
Contract Type: Permanent - Full time
Scheduled Interview Dates: 9th & 10th April.

DHL Supply Chain is a global leader in the logistics industry, dedicated to providing innovative solutions to our customers. We are committed to fostering a culture of safety, efficiency, and continuous improvement.

We are seeking a proactive and experienced Site Manager to take operational leadership and budget responsibility for managing a safe and efficient section of our site operations on behalf of a well-known high street retailer.

Are you a seasoned leader? Can you drive operational excellence? Do you leverage KPIs to measure and enhance operational success? Have you got previous experience leading large teams in a fast-paced warehouse environment? Then we would like to hear from you!

WHAT DOES THE ROLE ENTAIL?

As part of your normal duties, whilst maintaining excellent health and safety practices, you will:

• Analyze and mitigate health and safety risks for associates, ensuring adherence to safety standards.
• Drive a Safety-First culture and lead continuous improvement initiatives.
• Maintain compliance with all relevant regulatory and legal obligations.
• Ensure effective communication of policies and practices across the operation.
• Implement security measures to protect personnel, assets, and customer products.
• Engage customers and employees in security awareness initiatives.
• Ensure adherence to work instructions and standard operating procedures.
• Develop and maintain training plans and quality management processes.
• Act as the primary point of contact for customers, fostering strong relationships and trust.
• Conduct regular performance reviews and drive continuous improvement programs.
• Oversee resource planning, recruitment, and training to meet operational demands.
• Lead operational performance reviews focusing on profitability and efficiency.
• Ensure achievement of customer KPIs and internal targets.
• Conduct regular performance reviews and coaching for direct reports.
• Identify opportunities for operational enhancements using First Choice tools.
• Engage employees in improvement activities and environmental initiatives.
• Foster an engaging culture through regular communication and recognition.
• Lead talent development and succession planning initiatives.

WHAT DO WE NEED FROM YOU?

• Strong operational knowledge of logistics and warehousing.
• Experience in managing large teams with a focus on safety and compliance.
• Customer-facing with a service-oriented mindset.
• Familiarity with hazardous goods and automated environments is advantageous.
• Proven ability to build trust and stabilize teams.
• Excellent people skills.

WHY CHOOSE US?

As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:

• Company car or car allowance
• Free confidential 24/7 GP service
• Hundreds of discounts (including retail, childcare + gym)
• Affordable loans & enhanced pension scheme
• 24/7 employee support service for you (+ family) with access to free counselling and much more.

OUR APPROACH TO DIVERSITY & INCLUSION

We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our global approach to Diversity, Equity, Inclusion & Belonging.

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.

#UKIDSCDS

Please be aware that interviews are provisionally scheduled to take place on 9th & 10th April. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.