Site Maintenance Engineer

Devyani International P Ltd; West Oxfordshire; On-site; GBP 30,000 - 50,000

Job description

Overview

Following many successful collaborations, Wincanton are delighted to welcome Invar into our group.

Invar Group is a supplier of integrated warehouse automation solutions providing the constituent technologies within our solutions across the world. As well as the development and supply of automation technology, Invar Group provides solutions design, project management, health & safety (including CDM), aftersales maintenance and support services. Invar Group has experienced exciting growth over recent years and has the Vision to become the greatest Tier 2 provider of warehouse automation technology in the world by designing and delivering seamlessly integrated, customised solutions, inclusive of industry leading technologies.

The Resident Site Engineer will provide on-site technical support, maintenance, and repair of equipment, ensuring the smooth operation of systems at the customer's site. Acting as a technical expert and primary point of contact, this role requires a proactive approach to resolving issues, optimizing performance, and maintaining excellent customer relationships.

Shifts are Monday to Friday and a rotating shift 06:00 to 14:00 and 14:00 to 22:00. There are on-call requirements and overtime for call-outs is paid at time and a half.

How will you contribute?

Maintenance and Technical Support

1. Perform scheduled preventive maintenance on machinery and equipment to ensure optimal performance.
2. Diagnose, troubleshoot, and repair faults in mechanical, electrical, and automated systems.
3. Monitor equipment performance, identify potential issues, and take corrective action to prevent downtime.
4. Ensure all equipment is maintained in line with manufacturer recommendations and site specific requirements.

On-Site Operations

1. Act as the primary technical representative for the company at the customer's site.
2. Provide real-time support to address any issues that arise during operations.
3. Coordinate with the customer and external contractors for planned maintenance, repairs, and upgrades.
4. Maintain a safe and organized working environment in line with site regulations.

Customer Relationship Management

1. Develop and maintain a strong working relationship with the customer, acting as their first point of contact for all technical queries.
2. Provide regular updates on maintenance activities, equipment performance, and any upcoming requirements.
3. Train and support the customer's staff on the operation and basic maintenance of equipment.
4. Handle customer concerns promptly and professionally to maintain trust and satisfaction.

Documentation and Reporting

1. Maintain accurate records of maintenance activities, repairs, and parts used.
2. Submit detailed service reports and equipment performance logs to the company and customer as required.
3. Keep track of spare parts inventory and coordinate replenishment as needed.

Compliance and Safety

1. Adhere to all health and safety standards, including risk assessments and method statements.
2. Ensure compliance with both company policies and customer site regulations.
3. Conduct regular safety checks on equipment and working practices.

What will you bring?

1. Proven experience in a similar engineering role, preferably within [specify industry, e.g., automation, manufacturing, or distribution].
2. Strong technical knowledge of mechanical, electrical, and automated systems.
3. Ability to diagnose and resolve technical issues effectively.
4. Experience working on-site with direct customer interaction.
5. Strong technical problem-solving skills and attention to detail.
6. Excellent communication and interpersonal skills to engage effectively with customers and colleagues.
7. Ability to work independently with minimal supervision.
8. Strong organizational skills for managing maintenance schedules and documentation.
9. Proficiency in using diagnostic tools and maintenance software.

What do we offer?

Our Culture & Benefits

In addition to generous remuneration, we really value our people and offer a friendly, safety-first working environment, along with other benefits including company pension scheme, generous holidays, cycle to work scheme, employee benefits including online discount platform, onsite parking and much more.

Our people are at the core of our business and what makes Wincanton great. That's why we also provide significant opportunities for career development and progression, as well as training enrichment and multi-skilling, in a dynamic working environment.

Be a part of our values; We're Thoughtful, We're Aiming High and We're Prepared.

Our Commitment

We are committed to providing equality of opportunity for all employees. We strive for an environment where all colleagues feel included, supported and valued, whilst feeling they can be their whole selves within our workplaces. We are proud that our colleagues represent us and our successes and we welcome your application.

Find out more: Wincanton champions a diverse workforce.