Site IT Services Data & Analytics Lead F/M/X

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Employer: Mars

Location: Bolton, Ontario, Canada

Salary: Competitive

Closing date: 29 Dec 2024

Sector: Data Science

Role: Manager

Contract Type: Permanent

Hours: Full Time

Job Description:

• Leverage Technology and data integration to enrich, cleanse, transform and deliver data from disparate sources into meaningful, trusted information and make it available when, where and how it is needed.
• Provide consumable information to Local IT Operational teams, its respective Local IT Leadership and Business Partners related to each specific segment and their demands.
• Establish data governance within Local IT as a global organization with physical presence over 80 countries, 428 Mars Units and multiple business models.

What are we looking for?

Eduction & Professional Qualification

• Undergraduate degree (IT or Computer Science a plus) or equivalent functional expertise.
• Data Science, Data Engineering, Big Data and/or Analytics certificate is a plus.
• ITLI certification is preferred, but not essential.
• Fluent English.

Knowledge/Experience

• 3-5+ years of experience in IT Service management, IT project management or similar.
• Experience with Data Analytics.
• Experience in dealing with business stakeholders, higher management and non-managers.
• Knowledge in different data analytics tools (e.g. Power BI, Tableau).
• Knowledge in ServiceNow reporting and Sharepoint Lists preferred, but not essential.
• Knowledge of MS Azure is a plus.

What will be your key responsibilities?

• Provide visibility of current and future Local IT service state to Local IT stakeholders based on data tracked in different sources.
• Identify and implement the appropriate solutions to enable data analytics within Local IT organization and produce insights for strategic decisions according to diverse scenarios raised.
• Integrate Local IT data scoping different Local IT functional areas such as PMO, SMO, ITSM Governance, Local IT Operations, and Financial.
• Interface with internal and external Local IT stakeholders - Local IT Managers and Non-Managers, Service Operations & Infrastructure teams, Local IT Managed Services strategic providers, Business Partnership and eventually, local business stakeholders.

What can you expect from Mars?

• Work with over 140,000 diverse and talented Associates, all guided by the Five Principles.
• Join a purpose driven company, where we're striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.