Siebel Applications Architect: Customer Success Services – SaaS and Applications

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Are you a creative thinker who loves a challenge?
Solve the complex puzzles your skills deserve as our Applications Architect. If you have a passion for innovation in tech, we want you on our team!

Oracle is a technology leader, changing how the world does business – and our Customer Success Services team works with over 6,000 companies globally.

CSS are looking for an experienced and self-motivated Applications Architect to work with our UK customers on some of the most challenging Siebel CRM and eBusiness Suite projects. Organisations continue to turn to, and Oracle continues to innovate, these leading products for business; together we create some of the most advanced solutions, combining the latest cloud based technologies with proven business platforms.

What you will do

Be our customers’ trusted technical advisor, developing a deep knowledge of their systems and needs, ensuring the Oracle solution is and remains optimal. Application Architects devise and govern the implementation architecture of some of the most complex Oracle Application deployments. Once deployed, the Application Architect advises and assists customers’ continuing innovation and return on investment.

You will:

• Communicate clearly and effectively through all mediums, guiding projects to the best outcomes;
• Act as technical governance on customer projects for product upgrades and migrations to alternative platforms, including Cloud technology;
• Assure the stability, availability, and performance of critical production applications majoring on Siebel CRM and eBusiness Suite;
• Devise the Oracle Application deployment approach to work well with Cloud technology, such as containers, advanced networking and DevOps;
• Provide problem-solving expertise and advice while considering customer constraints, risk management and ongoing ownership;
• Work with application Product Management and Engineering teams to resolve difficult problems and improve the product;
• Educate customers on product features, best practices, upgrades and technology advances.

You will have experience of:

• Siebel and eBusiness Suite architectures; production support and/or DBA experience an advantage;
• Proven written communication skills including documentation and diagrams;
• Siebel CRM and/or EBS on Linux/Windows, Oracle Cloud Infrastructure or other cloud provider, Oracle or other support databases;
• Troubleshooting, monitoring and tuning the Java VM, knowledge of JDK;
• Practical knowledge of Linux containers, Kubernetes, Python, Git or related technology;
• Understanding of DevOps and GitOps;
• Platform migrations and upgrade experience;
• Must be willing to undertake the UK Government Security Vetting process.

What we will offer you

A competitive salary with exciting benefits:

• Flexible and remote working;
• Learning and development opportunities to advance your career;
• An Employee Assistance Program to support your health;
• Employee resource groups that champion our diverse communities;
• Core benefits such as medical, life insurance, and access to retirement planning;
• An inclusive culture that celebrates what makes you unique.

At Oracle, we don’t just respect differences — we celebrate them. We believe that innovation starts with inclusion, and that to create the future, we need people with a diverse set of backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workplace where all kinds of people can do their best work. When everyone’s voice is heard and valued, we’re inspired to go beyond what’s been done before.https://www.oracle.com/corporate/careers/diversity-inclusion/