Showroom Coordinator

PKB Trade Ltd; Peterborough; On-site; GBP 20,000 - 30,000; Part time

Job description

Showroom Coordinator - PKB Trade

Location: Peterborough
Salary: Competitive (based on experience)
Job Type: Part-time - 2 to 3 days per week including Saturday and Bank Holidays

PKB Trade has been manufacturing high-quality, bespoke kitchens and bedrooms from our 12,000 sq ft factory in Peterborough since 2012. With over 30 years of industry experience, our team brings together hundreds of years of expertise in design, manufacturing, and delivery. Due to continued growth, we are looking for a Showroom Coordinator to join our expanding team.

About the Role

Are you a proactive, detail-oriented individual with a passion for creating a welcoming environment? Do you thrive in a customer-facing role where no two days are the same?

We're looking for a Showroom Coordinator to ensure our showroom is organised, presentable, and provides an outstanding experience for visitors.

What You'll Be Doing

1. Customer Engagement & Showroom Responsibilities:
   
   • Welcome and assist customers—providing a friendly and professional first impression
   • Conduct product demonstrations, offering insights into our bespoke kitchens, bedrooms and products
   • Ensure the showroom is always presentable—keeping displays neat, well-stocked, and beautifully arranged
   • Maintain a fresh and inviting atmosphere—keeping the front entrance pristine
   • Support the design team by preparing mood boards and samples for client presentations
2. Operational & Administrative Support:
   
   • Be the first point of contact for calls, directing inquiries to the right team member
   • Keep supplies replenished—monitor and restock essentials like hand towels and office materials
   • Maintain accurate records, including call logs and showroom footfall tracking
   • Manage showroom shopping lists and coordinate purchases
   • Assist with handwritten client communications (if you have stunning handwriting!)
   • Identify and coordinate maintenance issues to keep our spaces in top condition

Who You Are

• A natural people-person who enjoys interacting with customers
• Confident in delivering product demonstrations and explaining features
• A logical thinker and natural problem solver
• An excellent communicator—both written and verbal
• Highly organised with strong attention to detail
• Self-motivated and able to take initiative without constant supervision
• Professional, well-presented, and takes pride in maintaining a polished workspace

Why Join Us?

• Be part of a growing and well-established company
• Work in a beautiful showroom and creative environment
• Enjoy a varied role where no two days are the same
• Competitive salary and career development opportunities

This is an exciting opportunity to play a key role in delivering an exceptional customer experience. If you love engaging with people, take pride in presentation, and enjoy variety in your work, we'd love to hear from you!

To apply, send your CV and a brief cover letter.