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Shop Supervisor

TN United Kingdom

Rutherglen

On-site

GBP 20,000 - 30,000

16 days ago

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Job summary

An established industry player is looking for a Supervisor who thrives in a fast-paced environment. In this role, you'll lead a dedicated team to ensure exceptional customer experiences across various channels, including in-shop and online orders. Your leadership will inspire the team to maintain high standards while preparing beloved products and keeping the shop presentable. With a culture that values fun and support, this position offers a fantastic opportunity to grow in a welcoming environment. If you're passionate about customer service and possess strong leadership skills, this is the perfect role for you.

Benefits

Competitive pay paid weekly

Colleague discount up to 50%

Free hot drinks

Paid breaks

Profit sharing 10%

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme with 7% match

Employee assistance app and helpline

Qualifications

  • Previous supervisory experience in a customer-focused environment.
  • Passion for delivering exceptional customer service.

Responsibilities

  • Inspire the team to deliver amazing results and maintain shop standards.
  • Serve customers in a fast and friendly manner.
  • Prepare products and manage displays to ensure availability.

Skills

Leadership

Customer Service

Team Management

Reliability

Job description

About the role

Join us as a Supervisor and you’ll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in-shop, delivery, Click+Collect, and drive-thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in-store or order their food online. While no two shifts will be the same, during a typical shift you can expect to:

  1. Inspire the team to deliver amazing results and maintain the excellent standards of the shop.
  2. Lead by example and serve our customers in a fast and friendly manner.
  3. Prepare our much-loved products, including making sandwiches and managing the ovens.
  4. Ensure our displays are fully stocked at all times, with plenty of choice available for our customers.
  5. Keep the shop looking clean, tidy and presentable.

What we can offer you

  1. Competitive pay paid weekly.
  2. Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products.
  3. Free hot drinks for you to enjoy while on shift.
  4. Paid breaks allowing you to recharge your batteries.
  5. We share 10% of all our profits with our colleagues.
  6. Health and Wellbeing App providing Remote GP and Physiotherapy services.
  7. Holiday entitlement that grows as your career grows with us.
  8. Colleague share plans to help you invest and save for your future.
  9. Pension scheme to help you plan for your future. We’ll match your contributions up to 7%.
  10. Confidential employee assistance app and helpline to help with your wellbeing.
  11. Long service awards celebrating key milestones in your career.
  12. Savings and discounts for your everyday shopping, leisure, and wellbeing.

About you

You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service. If you’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!

About us

Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences, or beliefs we want all of our colleagues to feel welcome and able to be themselves at work.

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