Shop Supervisor

Ø Oversee and manage the daily activities of the shop floor team, ensuring tasks are completed efficiently.

Ø Overseeing postal and retail transactions, ensuring compliance with procedures.

Ø Ensuring adherence to Post Office policies, financial regulations, and security protocols.

Ø Schedule staff shifts, manage attendance, and allocate responsibilities based on strengths and workload.

Ø Ensure high levels of customer satisfaction by addressing customer inquiries, resolving complaints, and overseeing the quality of service.

Ø Monitor sales performance and work towards achieving sales targets, motivating the team to meet or exceed goals.

Ø Ensure the shop floor is visually appealing by maintaining high standards of presentation and cleanliness.

Ø Train new staff members on store procedures, customer service, and product knowledge.

Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: £39,000 – £41,000 yearly

About JAS Oil Limited T/As Harrop Hall convenience store:
Morrisons Daily is a convenience store located in Harrop Hall, providing confectionery, tobacco, travel cards, grocery, milk products, chilled beers, wine & spirits, catering to the needs of the local community.