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Shop Supervisor

TN United Kingdom

Hereford

On-site

GBP 20,000 - 30,000

2 days ago
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Job summary

An established industry player is seeking a Supervisor to join their dynamic team. In this role, you will inspire and motivate your colleagues to deliver exceptional customer service while ensuring the shop maintains high standards. You will engage with customers across various channels, ensuring they have a brilliant experience whether shopping in-store or online. This role offers a unique opportunity to be part of a supportive culture that values teamwork and individual contributions. If you have a passion for service and leadership, this is the perfect opportunity for you.

Benefits

Competitive pay paid weekly

Colleague discount up to 50%

Free hot drinks

Paid breaks

10% profit sharing

Growing holiday entitlement

Colleague share plans

Pension scheme with matching contributions

Employee assistance app

Long service awards

Qualifications

  • Reliable with natural leadership abilities and a passion for customer service.
  • Previous supervisory experience in a customer-focused environment.

Responsibilities

  • Inspire the team to deliver amazing results and maintain shop standards.
  • Lead by example and serve customers in a fast and friendly manner.
  • Ensure displays are fully stocked and the shop is clean and tidy.

Skills

Customer Service

Leadership

Team Motivation

Food Preparation

Job description

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About the role

Join us as a Supervisor and you’ll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in-shop, delivery, Click+Collect and drive thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online. While no two shifts will be the same, during a typical shift you can expect to:

  1. Inspire the team to deliver amazing results and maintain the excellent standards of the shop
  2. Lead by example and serve our customers in a fast and friendly manner
  3. Prepare our much-loved products, including making sandwiches and managing the ovens
  4. Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
  5. Keep the shop looking clean, tidy and presentable

What we can offer you

  1. Competitive pay paid weekly
  2. Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
  3. Free hot drinks for you to enjoy while on a break
  4. Paid breaks allowing you to recharge your batteries
  5. We share 10% of all our profits with our colleagues
  6. Holiday entitlement that grows as your career grows with us
  7. Colleague share plans to help you invest and save for your future
  8. Pension scheme to help you plan for your future. We’ll match your contributions up to 6%
  9. Employee assistance app and confidential helpline to help with your wellbeing
  10. Long service awards celebrating key milestones in your career
  11. Savings and discounts across a wide range of your favourite brands and retailers

About you

You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service. If you’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!

About us

Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here.

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