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Shop Supervisor

Greggs plc

Andover

On-site

GBP 80,000 - 100,000

3 days ago
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Job summary

An established industry player is seeking a Supervisor to join their dynamic team. In this role, you'll lead and motivate your team to provide exceptional customer service, ensuring that every customer has a brilliant shopping experience. With a focus on maintaining high standards, you'll prepare products, manage displays, and keep the shop presentable. This position offers a vibrant work environment where your leadership will shine, and your contributions will be valued. Join a company that prioritizes its people and fosters an inclusive culture, making it a great place to grow your career.

Benefits

Colleague discount up to 50%

Free hot drinks

Paid breaks

Profit sharing (10%)

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme with 7% match

Employee assistance app

Long service awards

Qualifications

  • Previous supervisory experience in a customer-focused environment.
  • Ability to inspire and lead a team effectively.

Responsibilities

  • Inspire the team to deliver amazing results and maintain shop standards.
  • Serve customers in a fast and friendly manner.

Skills

Customer Service

Leadership

Team Management

Reliability

Job description

Join us as a Supervisor and you’ll be part of a team that loves putting customers first.

As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job.

We serve our customers across a number of different channels; in-shop, delivery, Click+Collect, and drive thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.

While no two shifts will be the same, during a typical shift you can expect to:

  • Inspire the team to deliver amazing results and maintain the excellent standards of the shop
  • Lead by example and serve our customers in a fast and friendly manner
  • Prepare our much-loved products, including making sandwiches and managing the ovens
  • Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
  • Keep the shop looking clean, tidy, and presentable
What we can offer you
  • Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
  • Free hot drinks for you to enjoy while on shift
  • Paid breaks allowing you to recharge your batteries
  • We share 10% of all our profits with our colleagues
  • Health and Wellbeing App providing Remote GP and Physiotherapy services
  • Holiday entitlement that grows as your career grows with us
  • Colleague share plans to help you invest and save for your future
  • Pension scheme to help you plan for your future. We’ll match your contributions up to 7%
  • Confidential employee assistance app and helpline to help with your wellbeing
  • Long service awards celebrating key milestones in your career
  • Savings and discounts for your everyday shopping, leisure, and wellbeing
About you

You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service. You'll also be supportive of an inclusive culture - recognising and valuing that difference is good.

If you’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!

About us

Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences, or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers | About Greggs.

  • Salary £13.80 per hour which includes a Location Premium of 50p per hour.
  • Frequency Hourly
  • Job Reference greggs/TP/36459/41214
  • Contract Type Permanent
  • Contract Details Shift pattern and availability can be discussed at interview
  • Closing Date 08 May, 2025
  • Job Category Retail
  • Business Unit Retail
  • Location Columbus Way Andover, United Kingdom
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