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Shift Manager WI/MN

Arby's, Inc.

Durham

On-site

GBP 24,000 - 32,000

Full time

2 days ago
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Job summary

An established industry player is seeking a dedicated Shift Manager to lead restaurant operations and ensure exceptional guest satisfaction. In this dynamic role, you will oversee daily operations, train team members, and implement effective controls to meet financial and service goals. If you're passionate about delivering top-notch service and thrive in a fast-paced environment, this is the perfect opportunity for you to grow your career and make a significant impact in a vibrant team setting. Join a company that values integrity and excellence in every aspect of its operations.

Benefits

Bonus Program
Health Insurance
Health Savings Account
PTO
Employee Rewards & Recognition Program

Qualifications

  • Experience in customer service and restaurant management is essential.
  • Must be ServSafe certified or able to obtain certification.

Responsibilities

  • Oversee restaurant operations and ensure guest satisfaction.
  • Train and coach team members for outstanding service.

Skills

Customer Service
Leadership
Emotional Resilience
P&L Management
Operations Management
Restaurant Management

Education

ServSafe Certification

Tools

AES Systems

Job description

COMPANY OVERVIEW: Based in Northern Indiana, AES Restaurant Group, LLC is a proud franchisee of Arby’s operating restaurants across 188 locations in 16 states. We’re guided by our values: The letters AES stand for more than just our name. They stand for what we truly believe – our “Attitude Equals Success”. As with any goal we will set, our Attitude about achieving those goals can Equal our Success.

We Offer

  • Bonus Program
  • Full Time & Part Time Shifts
  • Health Insurance
  • Health Savings Account
  • PTO
  • Employee Rewards & Recognition Program!

What will you do?

As a Shift Manager you will ensure outstanding service and guest satisfaction by overseeing restaurant operations and direction of team members during assigned shifts. You will have full accountability for restaurant operations during shifts when management is not present.

Top 5 Job Responsibilities

  1. Ensure team members provide outstanding service to satisfy guests
  2. Assist management with training and coaching team members
  3. Utilize AES systems to run a great restaurant on all shifts
  4. Implement restaurant controls, especially cash and inventory
  5. Set and meet restaurant goals for service, operations and financial results

AES is very goal oriented. As the Shift Manager, you will work with the General and Assistant Manager to achieve high performance in areas such as:

  • Restaurant Operations
  • Guest Satisfaction
  • Customer Service
  • Speed of Service
  • Quality Control
  • Workplace Safety
  • Utilizing all systems and tools, including the Systems Board, RTI Task Lists
  • Following all government regulations, employment law, food safety and operations policies, and implementing all accounting controls

Whether you’re looking for a change in your career or taking the first step, AES is a goal-oriented company where you can develop your skills. We look forward to hearing from you!

If you’re an ideal candidate you excel in these areas:

  • Treating others with and communicating with respect
  • Coaching and developing others
  • Emotional resilience and patience
  • Leadership
  • Working in a fast-paced environment and thinking on your feet
  • Holding yourself to high standards of integrity and customer satisfaction
  • P&L Management
  • Operations Management
  • Restaurant Management
  • Managing Food Cost & Labor Cost

At AES, our vision is to be our guests’ favorite fast food destination.

Requirements

  • Must have a reliable vehicle and valid driver’s license
  • Must be ServSafe certified or capable of obtaining certification
  • Ability to work in warm and cold temperatures
  • Ability to stand for 8-10 hours
  • Ability to lift up to 50lbs
  • Ability to climb ladders for general maintenance
  • Ability to perform the following motions: bending, squatting, twisting, pulling, reaching

EEO Statement

AES is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, alienage or citizenship status, age, disability, gender (including pregnancy, childbirth and other related conditions), sexual orientation, genetic information/characteristics, veteran or military status, marital status or any other characteristic provided by applicable federal, state or local laws.

ADAA

AES will endeavor to make a reasonable accommodation/modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law.

E-Verify

AES participates in E-Verify.

Employer: AES Restaurants

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