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Shift Manager - Cheshunt

TN United Kingdom

Broxbourne

On-site

GBP 20,000 - 30,000

11 days ago

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Job summary

Join an innovative burger restaurant that champions quality and integrity! As part of a close-knit team, you'll lead with enthusiasm, ensuring every burger and fries is perfect. This role is not just about managing; it's about creating a fun and supportive environment where both staff and customers thrive. With opportunities for career growth and a culture that values teamwork, your contributions will help shape the future of this family-run business. If you're ready to take on challenges and lead from the front, this is the perfect opportunity for you!

Benefits

Quarterly bonus scheme

Secret Shopper bonus

Long service Love2Shop vouchers

Free meals during shifts

Life assurance

Employee discount program

Access to wellbeing support

Development opportunities

Enhanced Maternity Leave

Enhanced Paternity Leave

Qualifications

  • Enthusiastic about perfect burgers and fries with a focus on quality control.
  • Strong leadership skills to manage the crew and ensure customer satisfaction.

Responsibilities

  • Oversee crew and quality control while supporting the General Manager.
  • Ensure customer delight and manage complaints effectively.

Skills

Leadership

Customer Service

Team Management

Problem Solving

Job description

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Burgers & Fries and Incredible Careers! We’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we’ve stuck to the same ‘perfect and serve’ philosophy since our family business began in 1986.

These days, we’re still just as much a family as we always have been. We have tons of integrity, we’re enthusiastic, we’re competitive and we just get it done – whatever the challenge.

REWARDS
  • An achievable quarterly bonus scheme worth up to £3,000 a year
  • An additional Secret Shopper bonus worth up to £2,000
  • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
  • Free burgers, fries and shakes while on shift
  • Life assurance
OTHER AWESOME PERKS
  • Days out and social events
  • Team competitions – “Fry Cup” and “Olympics”
  • Five Guys Perks – employee discount program
  • Access to wellbeing support and employee assistance programme (EAP)
  • Development opportunities to grow a career with us!
  • Enhanced Maternity & Paternity Leave
YOU'LL BE ENTHUSIASTIC ABOUT
  • Perfect Burgers and Fries
  • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
  • People - Leading from the front and being hands on
WHAT YOU'LL BE DOING
  • Responsible for Crew & Quality Control
  • Supporting the General Manager in the delivery of perfect burgers and fries.
  • Provide an “above and beyond” experience for your team while creating an awesome working environment where people are happy to come to work and have fun, as you are part of the management team.
  • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way.
  • You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management.
  • You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining room.
INCREDIBLE CAREERS WITH FIVE GUYS
  • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.
  • Your next step would be an Assistant Manager.
  • Five Guys isn’t just a job – it can be a career!
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