Shift Manager - Bathgate Overnights

Shift Manager - Bathgate Overnights, West Lothian

Client:

Location:

Job Category:

Retail

-

EU work permit required:

Yes

Job Reference:

9316240e63f0

Job Views:

5

Posted:

02.04.2025

Expiry Date:

17.05.2025

Job Description:

Overview

McDonald's are one of the most recognised brands in the world, and at the backbone of that brand is our commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

As Shift Manager, you will accomplish all shift work requirements by orienting, assisting, and coaching employees. You will ensure all standards are met by following production, productivity, quality, and customer service standards. As a Shift Manager, you will be monitoring operations, reallocating resources, and solving operational problems.

You will be working within a £multi-million restaurant and managing a team of 100 or more employees. You will be part of the management team that will drive your restaurant forward by building sales, growing profitability, and delivering an outstanding customer experience.

This position is open to people who have experience managing and leading teams within the retail, hospitality, business, or a customer-focused environment. Additionally, this role is restaurant-based and involves working changeable shift patterns, including weekends and bank holidays.

Position Requirements:

1. Display leadership and role model customer-focused behaviours to delight our customers.
2. Deliver personalised service and connect with our customers.
3. Lead by example.
4. Adapt to customer needs through your team.
5. Answer customer queries, keeping up to date with knowledge of our food and promotions.
6. Use initiative, confidence, and problem-solving when interacting with colleagues and customers.
7. Treat all colleagues and customers with courtesy and respect.

Position Attributes:

You will work overnights to become accustomed to shift work and experienced in all aspects of the business.

Benefits:

The benefits package includes: Holiday pay, Service Awards, Enrolment in Pension scheme, Meal allowance, Employee discounts from top high street and online brands, and much more...

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Created on 02/04/2025 by TN United Kingdom