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Shift Manager

Greggs plc

Stafford

On-site

GBP 60,000 - 80,000

Full time

2 days ago
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Job summary

An established industry player is seeking a Shift Manager who is passionate about customer service and team leadership. In this role, you will inspire your team to deliver outstanding results while ensuring a welcoming atmosphere for customers. With a focus on maintaining high standards, you will lead by example, preparing products and keeping the shop tidy. This role offers a chance to work in a vibrant environment where inclusivity is celebrated, and your contributions will be valued. Join a company that prioritizes both customer satisfaction and employee well-being, making it a fantastic place to build your career.

Benefits

Colleague discount up to 50%
Free hot drinks
Paid breaks
Profit sharing (10%)
Health and Wellbeing App
Growing holiday entitlement
Colleague share plans
Pension scheme (up to 7% match)
Employee assistance app and helpline
Long service awards

Qualifications

  • Previous supervisory experience in a customer-focused environment.
  • Natural leadership abilities and a passion for customer service.

Responsibilities

  • Inspire and motivate the team to deliver exceptional results.
  • Ensure a clean and presentable shop while serving customers.

Skills

Customer Service
Team Leadership
Reliability
Inclusivity

Job description

Join us as a Shift Manager and you’ll be part of a team that loves putting customers first.

As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job.

We serve our customers across a number of different channels; in-shop, delivery, Click+Collect, and drive-thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.

While no two shifts will be the same, during a typical shift you can expect to:

  • Inspire the team to deliver amazing results and maintain the excellent standards of the shop
  • Lead by example and serve our customers in a fast and friendly manner
  • Prepare our much-loved products, including making sandwiches and managing the ovens
  • Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
  • Keep the shop looking clean, tidy and presentable
What we can offer you
  • Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
  • Free hot drinks for you to enjoy while on shift
  • Paid breaks allowing you to recharge your batteries
  • We share 10% of all our profits with our colleagues
  • Health and Wellbeing App providing Remote GP and Physiotherapy services
  • Holiday entitlement that grows as your career grows with us
  • Colleague share plans to help you invest and save for your future
  • Pension scheme to help you plan for your future. We’ll match your contributions up to 7%
  • Confidential employee assistance app and helpline to help with your wellbeing
  • Long service awards celebrating key milestones in your career
  • Savings and discounts for your everyday shopping, leisure and wellbeing
About you

You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service.

You'll also be supportive of an inclusive culture - recognising and valuing that difference is good.

If you’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!

About us

Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs, we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers | About Greggs.

  • Salary £13.70 per hour which includes a 40p per hour band increment
  • Frequency Hourly
  • Job Reference greggs/TP/4566/42852
  • Contract Type Permanent
  • Contract Details Shift pattern and availability can be discussed at interview.
  • Closing Date 23 April, 2025
  • Job Category Retail
  • Business Unit Retail
  • Location Silkmore Lane Stafford, United Kingdom
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