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Shift Manager

TN United Kingdom

Liverpool

On-site

GBP 22,000 - 30,000

Full time

3 days ago
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Job summary

An established industry player is seeking a Shift Manager who thrives on delivering excellent customer service. In this dynamic role, you will lead a passionate team, ensuring that every customer has a fantastic experience, whether they are ordering in-store or online. Your leadership will inspire the team to meet high standards while maintaining a clean and inviting shop environment. With a focus on inclusivity and support, this position offers a vibrant workplace culture where every team member can shine. If you have a knack for motivating others and a passion for customer service, this is the perfect opportunity for you!

Benefits

Competitive pay paid weekly
Colleague discount up to 50%
Free hot drinks
Paid breaks
10% of profits shared
Health and Wellbeing App
Growing holiday entitlement
Colleague share plans
Pension scheme with matching contributions
Employee assistance app and helpline

Qualifications

  • Reliable with natural leadership abilities.
  • Passion for delivering exceptional customer service.

Responsibilities

  • Inspire the team to deliver amazing results.
  • Serve customers in a fast and friendly manner.
  • Ensure displays are fully stocked and shop is tidy.

Skills

Leadership
Customer Service
Team Motivation

Education

Previous supervisory experience

Job description

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About the role

Join us as a Shift Manager and you’ll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in-shop, delivery, Click+Collect and drive thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online. While no two shifts will be the same, during a typical shift you can expect to:

  1. Inspire the team to deliver amazing results and maintain the excellent standards of the shop
  2. Lead by example and serve our customers in a fast and friendly manner
  3. Prepare our much-loved products, including making sandwiches and managing the ovens
  4. Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
  5. Keep the shop looking clean, tidy and presentable

What we can offer you

  1. Competitive pay paid weekly
  2. Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
  3. Free hot drinks for you to enjoy while on shift
  4. Paid breaks allowing you to recharge your batteries
  5. We share 10% of all our profits with our colleagues
  6. Health and Wellbeing App providing Remote GP and Physiotherapy services
  7. Holiday entitlement that grows as your career grows with us
  8. Colleague share plans to help you invest and save for your future
  9. Pension scheme to help you plan for your future. We’ll match your contributions up to 7%
  10. Confidential employee assistance app and helpline to help with your wellbeing
  11. Long service awards celebrating key milestones in your career
  12. Savings and discounts for your everyday shopping, leisure and wellbeing

About you

You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service. You'll also be supportive of an inclusive culture - recognising and valuing that difference is good. If you’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!

About us

Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here.

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