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Shift Manager

TN United Kingdom

Dunstable

On-site

GBP 20,000 - 30,000

Full time

3 days ago
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Job summary

An established industry player is seeking a Shift Manager who thrives in a fast-paced environment and is passionate about customer service. In this role, you will lead a dedicated team, ensuring they are motivated and equipped to provide an exceptional shopping experience. Your responsibilities will include managing shop operations, preparing products, and maintaining high standards of cleanliness and presentation. This dynamic position offers a supportive culture where every team member is valued and encouraged to be themselves. If you have a knack for leadership and a commitment to customer satisfaction, this opportunity is perfect for you.

Benefits

Colleague discount up to 50%
Free hot drinks
Paid breaks
Profit sharing (10%)
Health and Wellbeing App
Growing holiday entitlement
Colleague share plans
Pension scheme with 7% match
Employee assistance app and helpline
Long service awards

Qualifications

  • Demonstrated leadership abilities in a customer-focused environment.
  • Experience in team supervision and motivation.

Responsibilities

  • Inspire the team to deliver amazing results and maintain shop standards.
  • Serve customers in a fast and friendly manner.

Skills

Leadership
Customer Service
Team Motivation
Reliability

Education

Previous supervisory experience

Job description

About the role

Join us as a Shift Manager and you’ll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in-shop, delivery, Click+Collect, and drive thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online. While no two shifts will be the same, during a typical shift you can expect to:

  1. Inspire the team to deliver amazing results and maintain the excellent standards of the shop.
  2. Lead by example and serve our customers in a fast and friendly manner.
  3. Prepare our much-loved products, including making sandwiches and managing the ovens.
  4. Ensure our displays are fully stocked at all times, with plenty of choice available for our customers.
  5. Keep the shop looking clean, tidy, and presentable.

What we can offer you

  1. Competitive pay paid weekly.
  2. Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products.
  3. Free hot drinks for you to enjoy while on shift.
  4. Paid breaks allowing you to recharge your batteries.
  5. We share 10% of all our profits with our colleagues.
  6. Health and Wellbeing App providing Remote GP and Physiotherapy services.
  7. Holiday entitlement that grows as your career grows with us.
  8. Colleague share plans to help you invest and save for your future.
  9. Pension scheme to help you plan for your future. We’ll match your contributions up to 7%.
  10. Confidential employee assistance app and helpline to help with your wellbeing.
  11. Long service awards celebrating key milestones in your career.
  12. Savings and discounts for your everyday shopping, leisure, and wellbeing.

About you

You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service. You'll also be supportive of an inclusive culture - recognising and valuing that difference is good. If you’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!

About us

Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work.

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