Sewage Pumping Stations Operator

South West Water; Barnstaple; On-site; GBP 26,000; Full time

Job description

Part of the Pennon group, at South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate. We’re responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area. And we have huge ambitions. Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with wildlife charities, National Parks and local partners to help ensure a better future for generations to come. So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.

Are you a hardworking and dedicated team player looking for a new opportunity in a forward-thinking company where you can put your hands-on skills to good use?

Have you got what it takes to contribute to the operation and maintenance of our service and pioneer in delivering excellent customer service?

We currently have a fantastic opportunity available for a Sewage Pumping Stations Operator to join our team based in Barnstaple. You will join us on a full-time, permanent basis, and in return, you will receive a competitive starting salary of £25,299 per annum plus a range of excellent company benefits.

About the role:

In this role you will be self-motivated, take ownership and use your initiative to carry out reactive and planned works as scheduled to deliver the day-to-day operation and maintenance to a high standard of the Sewage Pumping Stations. You will deliver gold standard customer service to our internal and external stakeholders by providing services of the required quality and quantity in a sustainable manner in order to protect our environment.

What you’ll be doing:

• Carry out on site monitoring to ensure effective site operation and that compliance requirements are maintained.
• Respond effectively to site conditions and monitoring information that ensure compliance is maintained and the environment is protected.
• Store and handle chemicals in accordance with COSHH, QMS Procedures and relevant Health and Safety standards.
• Carry out first line maintenance on instruments & mechanical equipment.
• Carry out calibration of equipment in order to ensure accuracy and reliability.
• Use the iSCADA control system, PCs and other computer hardware and software in order to carry out the role effectively.
• Carry out grass-cutting, weed-killing and general maintenance in order to maintain site conditions in accordance with relevant procedures.
• Provide accurate and timely feedback of activities completed.
• Adhere to schedules, business rules and procedures.
• Liaise with Field Support Centre, Catchment Pilot to ensure schedules are optimised.
• Liaise with Recovery & Treatment Managers, Maintenance & Technical Services and other members of the team to ensure site operation and asset maintenance is optimised.
• Deal effectively with customer queries when directly approached and pass information up the management line where appropriate.
• Ensure that all activities enhance the reputation and image of the company.
• Ensure all work is carried out safely.
• A flexible working pattern is in operation which includes undertaking standby and call-outs and working evenings and weekends on a rota basis.
• The ability to travel throughout the region and assist other areas as necessary.

Minimum Requirements:

• 5 GCSEs grade C or above, or equivalent in Maths, English and a Science subject.
• Experience of working in a team and an understanding of the importance of teamwork.
• Previous experience of operating and maintaining assets.
• Proven experience of working with computers and software packages.
• Takes ownership of work, adopts continuous improvement philosophy and has the ability to prioritise work effectively.
• Able to work to a high standard, with a focus on quality of work carried out to enable compliance with our regulated consents and has the ability to problem solve and fault find.
• Good communication skills, both oral and written.
• Self-motivated, able to carry out defined duties with little supervision and deal with queries from the public and colleagues in a calm, friendly and helpful manner.
• A full UK Driving License.

What's in it for you:

• We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We’re one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return, we offer an excellent range of benefits including:
• Generous holiday allowance plus bank holidays.
• A discretionary Bonus.
• Competitive Contributory Pension.
• Share-save Scheme.
• Various health benefits.
• Wellbeing support programmes.
• A range of Group Discounts.

Closing Date: 11th April 2025

If you are looking for a new challenge, please click apply now to be considered as our Sewage Pumping Stations Operator - we look forward to receiving your application.

Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.