Services Procurement Manager

TN United Kingdom; London; On-site; GBP 40,000 - 80,000; Full time

Job description

Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family.

Services Procurement Manager

We are looking for a detail-oriented Services Procurement Manager to oversee the procurement of services across our region. This role ensures that purchasing aligns with our global procurement strategy while maximizing efficiency, quality, and sustainability. You’ll collaborate closely with hotels, suppliers, and internal teams to streamline procurement operations and maintain compliance with company policies.

Responsibilities will include, but are not limited to:

• Lead tendering, negotiations, and contracts for services while ensuring alignment with our global strategy.
• Identify service needs, analyze supplier options, and establish agreements that optimize costs and quality.
• Drive multi-country procurement synergies and oversee compliance with supplier agreements.

Budget & Cost Management

• Work with leadership to track savings, service quality, and spending trends in line with company objectives.
• Monitor procurement budgets, analyze deviations, and implement corrective actions as needed.
• Ensure the correct application of purchasing policies to maximize supplier contributions and optimize expenses.

Operational Procurement & Compliance

• Oversee local supplier negotiations when no framework agreements exist.
• Ensure supplier performance meets contractual obligations and company standards.
• Manage audits, resolve procurement-related issues, and maintain supplier documentation for compliance.
• Provide support for procurement tools and systems (SAP, COUPA, etc.) to improve reporting and efficiency.
• Maintain an updated supplier and service catalogue for operational efficiency.
• Supervise supplier approval processes and resolve service quality issues reported by hotels.
• Support procurement needs for hotel openings, renovations, and expansions.

Sustainability & Corporate Initiatives

• Track and report sustainability data related to procurement activities.
• Prioritize eco-friendly suppliers and businesses that align with social responsibility goals.

Requirements:

• 3-5 years in procurement, contract negotiation, or supplier management (preferably in the hospitality industry).
• Strong negotiation and contract management expertise.
• English is essential, Spanish would be beneficial.
• Knowledge of labour relations and quality management is a plus.
• Proficiency in SAP, COUPA, and Excel for procurement reporting.
• Understanding of hotel industry trends, challenges, and opportunities.
• Excellent organization, teamwork, and problem-solving skills.

Benefits:

• Holidays: 29 days’ holiday including 8 public holidays.
• Contributory pension scheme.
• Refer a friend bonus: £500 (subject to successfully completed 6 months’ probation).
• Discounted dental and health cover with HSF.
• Great discounts with Melia Hotels Worldwide: (Friends & families discounts).
• Personal Development: programs designed to support your career right from the start, with unlimited access to online learning platform.
• Awards and Recognition Programs: Join a culture of recognition and reward, with loyalty bonuses and referral incentives.
• Career growth: fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules).
• High street discounts: with Perks at Work.
• Meals on duty, Payday Parties and Laundry.

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to all our collaborators, we make it possible.