Services Manager, capital equipment maintenance

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Services Manager, Capital Equipment Maintenance, High Wycombe

Client:

Expert Employment

Location:

High Wycombe, United Kingdom

Job Category:

Other

EU Work Permit Required:

Yes

Job Reference:

e14ae53197c5

Job Views:

3

Posted:

18.04.2025

Expiry Date:

02.06.2025

Job Description:

Capital Equipment Services Manager required to manage the European division of capital equipment B2B services product design, development, and delivery. Our client supplies industrial capital equipment to Biomedical, Aerospace, Automotive, and other industries that are used for materials testing in manufacturing using metals, plastics, composites, and biomedical materials.

You will take ownership of all service product lines, working to build and improve the Engineering Services portfolio of service products.

Requirements:

1. Over three years of B2B service product development experience (concept through go to market).
2. Over three years of product management and strategic planning experience.
3. Bachelor’s degree in business, Engineering, or a related field.
4. Project Management or Business Analysis.
5. Positive “can do” attitude with a willingness to succeed.
6. MS Office Professional fluency including Power BI; Agile experience would be advantageous.
7. An entrepreneurial and pragmatic approach to product development, able to be effective in a results-oriented environment.

Role:

The Service Product Manager will work internally to focus on identified key market segments by defining and developing products, then deploying resources appropriately. Manage the service product funnel using market knowledge, strategic and user insight. Manage the service product life cycle from strategic planning to tactical delivery. Own the portfolio of service products, ensuring that the generation of new service catalogue numbers is controlled and all our business systems are updated with the latest information, including price and revenue recognition flows.

Simplification and rationalization of existing products. Help develop and deliver new product information and product updates including training to stakeholders (e.g., sales, marketing, engineering, support teams, and customers). Be the B2B service product subject matter expert.