ServiceNow Vulnerability Response Engineer

ServiceNow Vulnerability Response Engineer

Permanent

Location: Edinburgh, Witham or Peterborough (For roles with Aegon Global Technology Services,office attendance will generally be required periodically and more details will be discussed during your interview process with our hiring managers)

Expected starting salary: £51,920 - £66,500

Closing date: 18th April 2025

Who we are:

Global Technology Services (GTS) is Aegon's global IT partner that provides infrastructure services, information security and global/corporate application support for Aegon's businesses around the world. From 6 locations in the US, the Netherlands, UK, and Hungary, we support 20+ country units and 24000+ employees in the world. Our support consists of a wide range of centralised global IT services such as programming, database management, project management, agile/dev/ops, and more.

We continue to maximise the value from having a clear digital and data technology platform strategy that extends our ecosystem, as an approach to digitisation, enhancing customer experience, and improving operational efficiency. All these teams work closely together to provide innovative and digital solutions as well as critical technology support. This is essential for enabling Aegon's businesses around the globe to be innovative, digital, and competitive, efficient, and effective, and to provide the best solutions and customer experience for our customers and shareholders.

The Job:

As a ServiceNow Vulnerability Response Engineer, you will support and troubleshoot the ServiceNow Vulnerability Response (VR) module, collaborating with developers to deliver enhancement requests. You'll work closely with Global and Aegon Business Unit representatives to develop solutions that advance Vulnerability Management maturity. This role may require working during non-standard hours and occasional travel for team meetings or special projects.

Key Responsibilities:

• Collaborate with Business Units and Global teams on VR enhancements and troubleshooting.
• Provide expertise to drive future growth and development in the ServiceNow VR module.
• Build Performance Analytics (PA) dashboards for security-related data.
• Work directly with ServiceNow Support for product issues.
• Partner with developers to create innovative solutions for ServiceNow VR.

We'd love to hear from you if you have:

• Subject matter expertise in ServiceNow VR.
• A strong security awareness and understanding of the impact of vulnerabilities in a global environment.
• Experience with VR Application and Container vulnerability ingestion.
• Excellent organisational skills to manage multiple development projects simultaneously.
• Expertise in Performance Analytics.

It'd also be great- but not essential - if you've got:

• ServiceNow SecOps module experience
• Security related certifications
• Experience with change control processes and applying changes to production environments.
• Ability to comprehend JavaScript code, including customisations

What's in it for you?

• A competitive starting salary from £51,920 - £66,500, depending on the experience you can bring.
• A non-contributory pension between 8%-12%
• A discretionary bonus, depending on personal and company performance
• 36 days leave per year (including bank holidays, pro-rated for part-time)

We also offer private medical cover, life assurance, critical illness cover, enhanced parental leave and a variety of lifestyle benefits to help our staff live their best lives, including retail discount vouchers, cycle2work scheme, subsidised restaurant and online GP appointments.

The legal bits

We'll need you to confirm you have the right to work in the UK. If we offer you a job and you accept, there are some checks we need to complete before you can start with us. This will include a credit and criminal record check, as well as providing satisfactory references.

Cifas Short Fair Processing Notice (applies to UK based candidates only).

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by visiting www.cifas.org.uk/fpn.