ServiceNow Developer

Systematix is currently looking for a ServiceNow Developer to assist with an ITSM deployment project.

ABOUT THE PROJECT
Our client is one of the world’s leading Life Science organizations, with offices around the globe. As they continue to expand their footprint, they require ServiceNow ITSM Developers for their Shared Services team. As a key member of the team, you will be responsible for implementing standards and innovative solutions that support the success of the collaborative, science and technology driven businesses, specifically focused on the implementation, development, configuration, and administration of ServiceNow.

ABOUT THE RESPONSIBILITIES

1. Create rational, competent-based technological designs from functional specifications.
2. Design, develop, and customize ServiceNow applications, modules, and integrations to meet business needs.
3. Perform code reviews to ensure that the quality bar is being met with regard to coding standards, integration, extensibility, and security.
4. Implement and maintain ITSM processes, including incident management, problem management, change management, and service catalog.
5. Create and configure workflows, business rules, UI policies, and notifications.
6. Troubleshoot and resolve issues related to ServiceNow functionality.
7. Collaborate with cross-functional teams to ensure seamless integration with other systems.
8. Provide technical guidance and mentorship to junior developers.

ABOUT THE QUALIFICATIONS

1. Bachelor’s degree in Computer Science or closely related field.
2. Experienced in the implementation and operation of the ServiceNow platform.
3. Strong experience with ServiceNow development.
4. Knowledgeable in CMDB and ITSM.
5. Experience with 3rd party software integrations with ServiceNow.
6. Significant experience supporting infrastructures and projects.
7. Experienced in enterprise operations where teamwork, communication, process, and monitoring are key elements to success.
8. Proven track record of successfully leading technical implementations of new services as part of a project team.
9. ServiceNow certifications are a very strong asset.

ABOUT THE ROLE
This is a 6-month remote contract role to be performed in the Western European time zone.