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ServiceNow Architect (Telecoms)

Syntax Consultancy Ltd

England

Hybrid

GBP 80,000 - 100,000

Full time

26 days ago

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An established global IT consultancy is seeking a skilled ServiceNow Architect with extensive experience in the Telecoms sector. This exciting opportunity involves working on a hybrid basis, allowing for flexibility between on-site collaboration in Newbury and remote work. You will play a pivotal role in designing and implementing ServiceNow solutions, enhancing user interfaces, and integrating systems using various web technologies. If you're passionate about leveraging your expertise in ServiceNow and ITSM practices to drive impactful solutions, this role offers a fantastic chance to contribute to significant projects in a dynamic environment.

Strong functional and technical knowledge of ServiceNow required.
Experience with ITSM tools and ITIL process areas is essential.

Design, implement, and support ServiceNow solutions for clients.
Enhance client ServiceNow platforms and recommend solutions.

ServiceNow Design

Telecoms Industry Experience

ServiceNow Administration

ITSM Tools Implementation

System Integration

Agile/Scrum Methods

ServiceNow

Web Services

XML

HTML

AJAX

CSS

REST

SOAP

ServiceNow Architect (Telecoms)
Newbury (Hybrid)
6 Month Contract
£500/day (Outside IR35)

ServiceNow Architect needed with strong Telecoms industry experience. 6 Month Rolling Contract based in Newbury (Berkshire) on a hybrid remote basis.

A chance to work with an established global IT, Digital and Network Services Consultancy for an end client in the Telecoms domain.

Working on a hybrid remote basis – 3 days/week on site in Newbury and 2 days/week working from home (WFH). Outside IR35. Start ASAP in March/April:

ServiceNow design, implementation, administration, support + upgrades.
In-depth experience of working with ServiceNow glide objects - e.g. GlideRecords, GlideAjax, GlideSystem, GlideAggregate.
Creating + modifying ServiceNow toolset components including: ITSM, ITAM, ITOM, CSM, CMDB, IRM.
Enhancements to client ServiceNow platform, including changes to the user interface, system properties, foundation data + workflows.
Strong functional and technical knowledge of ServiceNow including ServiceNow platform navigation, administration, configuration, and scripting.
Implementing ITSM tools including proven experience with: Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management + other ITIL process areas.
Rollout of new ServiceNow applications + modules, identify system deficiencies and recommend solutions to clients.
System integration experience using Web Services and other web-based technologies - e.g. XML, HTML, AJAX, CSS, HTTP, REST, SOAP.
IT Service Management (ITSM) practices and ITIL experience.
Advantageous Skills: Agile/Scrum methods, Cloud, SaaS.

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