Service Technician

Job Opportunity: Service Technician/ Porter

The role requires compliance with the SPCB ICT security standards and may require background checks due to the sensitive nature of the role.

MUST have a full driver’s licence.

The purpose of this role is to provide a comprehensive and efficient porter service within the premises of the Scottish Parliament, ensuring a seamless experience for parliamentary staff, MSPs, their teams, journalists, guests, and visitors. You will be a crucial point of contact for logistical support, ensuring the safe movement of materials, documents, equipment, and furniture within Parliament and other locations as needed.

Key Responsibilities:

Porter and Equipment Management:

1. Move and set up furniture, television/audio-visual equipment, and IT equipment as directed. This includes assembly and disassembly of equipment when necessary.
2. Conduct daily checks of static IT equipment in meeting rooms, addressing minor issues as required.
3. Be the first point of contact for minor issues related to office equipment such as printers, fax machines, and multi-functional devices, including replacing toner cartridges, replenishing paper, and clearing paper jams.

Logistical Support and Facility Management:

1. Assist in the rearrangement of furniture and equipment within meeting rooms, committee rooms, and other areas for events and parliamentary business throughout the year.
2. Build, dismantle, and assist in relocating office furniture as instructed by the Scottish Parliamentary Corporate Body (SPCB).
3. Facilitate the movement of goods to and from the premises using the SPCB van and other relevant vehicles.
4. Ensure the SPCB van is properly maintained, conducting routine safety checks (fluid levels, tyres, lights, etc.) and ensuring it remains in working order.

Transport and Delivery:

1. Deliver bulky items or packages (11kgs and above) within the premises and to MSP constituency offices across the Central Belt, Borders, and the South of Inverness.
2. Assist with managing the offsite storage facility used by the SPCB, including deliveries, collections, inventories, and organizing storage units.
3. Assist with flag flying (raising and lowering flags) for events and other special occasions.
4. Move artwork under the supervision of the Parliament’s art curator or specialist contractors when necessary.

Event and Exhibition Support:

1. Provide assistance in setting up events, exhibitions, and other activities within the Parliament, ensuring that all logistical needs are met.
2. Support the movement of key equipment, documents, and other items at risk of damage during incidents (fire, flood) in collaboration with emergency services as needed.

General Administrative and Operational Support:

1. Collect mail bags from St Andrews House, the Scottish Government building in Edinburgh, and deliver them to the mail room at the premises.
2. Assist with loading and unloading vehicles at the Holyrood loading bay, including deliveries, contractor vehicles, and event/exhibition equipment.
3. Perform other tasks as directed to support the effective functioning of the Parliamentary premises.

Experience:

1. Previous experience in facilities support services, ideally within a public sector environment.
2. Excellent organizational and time-management skills.
3. Ability to handle physical tasks, including the safe moving and handling of equipment, furniture, and packages.
4. Strong communication skills with the ability to work effectively with a diverse range of stakeholders.
5. Ability to adapt quickly to changing priorities and requirements in a dynamic environment.

Why Join Us?

1. Competitive salary and benefits package.
2. Opportunity to work in a prestigious military environment.
3. Career growth and development opportunities within a reputable organisation.
4. A role that combines leadership, customer service, and operational excellence.

If you have the skills and experience to excel as a Service Technician, we would love to hear from you! Apply today and be part of a dedicated team delivering exceptional service at the Scottish Parliament Building.