Service Manager - T&O, Podiatry, ITU and Medical Secretaries

The Trust wishes to appoint an ambitious and motivated individual on a permanent basis to support operational management within the Surgical, Women's and Neonatal Services (SWNS) Division. The SWNS Division employs c.1,000 staff and is responsible for a wide variety of services including Theatres, ITU, Surgical Specialties, Fertility, Maternity and Neonatal.

Reporting to the General Manager - this post will provide general operational management and business support to the Trauma and Orthopaedics, Podiatry, ITU and Medical Secretary departments as well as direct line management of the divisional secretariat team. The post holder will be fully involved in planning and achieving the Division's overall business and financial objectives and will work as a member of the Divisional Management Team.

This is an exciting role for an ambitious operational manager to gain experience across a number of specialties and manage both RTT and non RTT pathways within them, an ideal training ground for a future general manager.

The successful candidate will possess the ability to work closely with senior clinicians, effectively manage performance against a range of standards and generate clear strategic plans for their services. You will be part of a team of five service managers who have specific specialty departmental responsibilities within the division.

Previous operational management experience is essential.

Main duties of the job

Main Duties:

• Work with the divisional management team, Associate Medical Director, Divisional Operations Director, General Manager, Head of Nursing and Head of Midwifery and clinical staff to ensure the achievement of performance and other local and national clinical and non-clinical targets.
• Work with the divisional management team within specific clinical areas and in partnership with other Service Managers and clinicians to ensure the effective provision of consistent quality services.
• Provide first line operational management to outpatient, inpatient and administrative departments and supervise systems and processes for specific areas.
• In liaison with the Divisional Quality and Risk Manager ensure appropriate systems and processes are established in departments to support the robust reporting and progress of governance, risk, and safeguarding issues
• Manage designated financial resources within budget and support the Divisional Operations Director/General Manager/Head of Nursing/Head of Midwifery in financial management within the Division
• Support the development of service line reporting and service line management across the division

About us

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of Outstanding from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s on this page.

The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.

Person Specification

Education & Qualifications

Essential

• Degree level or demonstrable ability to work at degree level

Desirable

• Management qualification

Skills & Abilities

Essential

• Good persuasive skills and able to influence others
• Able to analyse business cases and financial information making recommendation to others - Numerate and financially aware.
• Confident with the use of word, excel and power point
• Service improvement skills
• Proven leadership abilities
• Ability to use own judgement and initiative and prioritise workload
• Able to behave confidently and assertively and influence a wide range of staff
• Able to analyse and assimilate complex information
• Project management and ability to deliver work on target and to tight deadlines
• Ability to problem solve and make effective decision in a high pressure environment

Desirable

• Able to use modelling tools and conduct statistical analysis
• Experience of developing business cases and new business proposals

Experience

Essential

• Substantive management experience within an acute healthcare setting.
• Experience of business and or service planning
• Managing change in a multidisciplinary environment.
• Budgetary and staff management experience
• Experience of working towards and meeting performance targets and strategic objectives
• Experience of reporting of service performance.
• Experience of developing and implementing strategy to ensure business objectives are achieved.
• Experience of managing and designing of staffing rotas

Desirable

• Experience of Project and change management

Knowledge

Essential

• Knowledge/understanding of confidentiality issues, audit, clinical governance mechanisms & CQC standards
• Knowledge of health service management
• Clear understanding of the NHS agenda with insight into government and local performance indicators and standards

Desirable

• Knowledge of Operational management
• Planning and commissioning guidelines and targets

Trust Values, Equal Opportunities & Other Requirements

Essential

• Understanding and demonstration of the Trust Values

Employer details

Employer name

Homerton Healthcare NHS Foundation Trust

Address

Homerton Healthcare NHS Foundation Trust

Homerton Row

London

E9 6SR

Any attachments will be accessible after you click to apply.

293-SWNS-0397